[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
British Airways - Travel Points
Avios Points Program - Complaint
Review by carol-lynnemills on 2013-03-01
Rating: 
Worst Travel Program Ever - the entice travellers with promo offers. Transfer your hard earned points from other Credit Card partners and they will give you a 50% bonus. Good luck being able to book a trip. Unless you plan it a year in advance, not during the peak season and perhaps to one of their less travelled destinations.
Dare you try to request YOUR points transferred back less the bonus, that can't happen they say ... once they have them, consider them GONE.
Points that I spent dollar for dollar to earn ... and better yet, they EXPIRE. Yes, I made the mistake of doing this, so I am here to warn everyone else not to fall for their marketing scheme.
Dare you try to request YOUR points transferred back less the bonus, that can't happen they say ... once they have them, consider them GONE.
Points that I spent dollar for dollar to earn ... and better yet, they EXPIRE. Yes, I made the mistake of doing this, so I am here to warn everyone else not to fall for their marketing scheme.
Comments:
Posted by trmn8r on 2013-03-01:
Were the terms spelled out in a disclosure available to you when you signed up?
Often, promotional and complimentary flights come with a lot of scheduling resrictions - this sounds like a good example.
Often, promotional and complimentary flights come with a lot of scheduling resrictions - this sounds like a good example.
Posted by Robert on 2013-03-24:
The only way for you to get satisfaction from British Airways if you live in the US is to sue them in Small Claims Court. Under 10,000 us Dillars you can file your case online for a small fee ( California ) it's the only way they respond, and if they don't settle with you before court the courts will side with you the consumer
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
