Castaways vacation club Complaint

Complaint

46
Helpful Votes
Posted By: wend on 2/21/2006

Location: Maitland, FL

My Husband and I joined the "Castaways Vacation Club" And what a rip-off! Even the club itself admits to the sales people making promises that they will not honor. I can not tell you all the fabracated lies that the saleman told us.
Please don't join. Put this company out of business by letting them know that we as consumers will not put up with promises that can't be met.




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    Hugh_Jorgen (02/22/2006)      
    Do you think you could come up with even one example of how they did you wrong? I Googled them and it appears they specialize in "clothing optional" vacations. Did they promise you you could get naked and once you got there you had to stay dressed? C'mon, share with us!

    ejack053824 (02/22/2006)      
    Basher belongs to this prestigous club!

    2latesmart (04/24/2006)      
    I just returned from a sales meeting for castaways vacation club. No mention was made as to the nude nature of the club. I then went on the internet and saw the descriptions you saw. Yikes. I think I want my money back! Could there be two clubs with the same name?

    hankie (09/27/2006)      
    I would like to clear up some confusion about Castaways Vacations Club. It seems that some of our customers are confusing us with another company called "Castaways Travel". Castaways Vacation Club is located in Austin, TX and "Castaways Travel" is located in Spring, Tx. They are in no way related to one another. Castaways Vacation Club specializes in "members only" travel discounts. Encompassing all facettes of travel especially discount condos, rebates on cruises, resort stays and lowest available airfare with no ticketing fees. Castaways Vacation Club serves the vacation family and group travel market who must be members of the club. Member ... more >>

    mewmmw (10/03/2006)      
    We recently attened a sales presentation by a company called Beachcombers in Frisco, TX. Turns out they're a distributor for Castaways Vacations Club in Austin. After getting worn down during a high-pressure sales pitch, we signed a contract with them. During the presentation I asked about a 72 hour cancellation policy to which they replied, we don't really have to do that, it's just our company policy to do. When we were reviewing all their paperwork, my wife was given a contract to review while I was given a worksheet w/ some related figures that if combined would have led us not to sign anything. Turns out that Beachcombers wants to r ... more >>

    kattie (10/05/2006)      
    I would like to add to what mewmmw posted on 10/03/06. Castaway Vacation Club is the BIGGEST ripoff, and it gives reputable Vacation Clubs a bad name. The most interesting FACT is that William (Bill) Bailey ...(look up his name with vacation club on google) is the true owner of Castaways. His live-in- girlfriend Christy Spensberger is listed as the owner.Bill Bailey can't use his name, since he is a known crook in the industry. It will be very interesting reading. BUYER BEWARE OF CASTAWAY VACATION CLUB. There is an investigation on Bill Bailey and Castaways Vacation Club. If you purchased and realized you made the biggest mistake and cance ... more >>

    kattie (10/05/2006)      
    I would also like to mention, Castaways Vacation Club, Bill Bailey keeps the first years dues, processing fees, restocking fees.... if you cancel,not the sales people at Beachcombers. LETS ALL STAND UP AND REPORT CASTAWAYS!!!! GO TO RIPPOFF.COM also, and report them. That site is very powerful.

    kattie (10/05/2006)      
    typo error.... The site to report Castaways Vacation Club that is very powerful is...... www.ripoffreport.com

    ocdrift (10/12/2006)      
    Hey,"kattie", if what Molly H says is true did you know what your telemarketers were doing? How can a business owner not know whats going on in his own business? Did you know exactly what you were promoting, like a good telemarketing company (salesman) does? Why would anyone agree to promote anything for anybody under a contract if you don't get any benefit from it? (Did I see a reference to "partner" in that post somewhere?) So many questions. And just for the record, a 72 hour cancel option applies only to certain selling situations in the U.S. according to the Feds, but "Do Not Call" is uncompromising.

    dawson (10/12/2006)      
    I read everything before I put my signature on it. I'm on the Do Not Call list. If this RGH company calls me they'd better have all of their ducks in a row.

    kattie (10/13/2006)      
    BY THE WAY.... My real name is Katherine and my nickname is Kattie, you idiots. You must be Christy or Bill, and just trying to shift my attention to the Hallecks. Well now I have more names to add to my suit. I couldn't find a link between the Hallecks and Bailey. I did check with the BBB and they show nothing on RGH. My suit is with Castaways and Beachcombers. All I found was the link between Christy and Bill at the BBB with these companies. Again, thank you for the names, I will do more research!! KATTIE

    kattie (10/13/2006)      
    Molly H, Where did you find that info, and what is RGH's number?

    ocdrift (10/13/2006)      
    a question for kattie. Where did you find names on the Castaways & Beachcombers BBB reports? I just checked both companies on the BBB myself. I can't find any names references anywhere on either companys' report. I can't find any of the info you have given here that you say you got from the BBB sites?

    ocdrift (10/13/2006)      
    Just so's I won't be referred to as "idiot", I did find Castaways and Beachcombers on BBB, just not the detail you say you did regarding ownership and "such".
    On a totally different note and please don't take offense -This is a national posting site. You should make sure your research is accurate before you post and show a little class with your name-calling if you want others to be sympathetic towards you. You get more flies with honey.

    kattie (10/13/2006)      
    First off I must say I should have done my research before I signed a contract. This is a lesson learned(the hard way). This is a short version of my findings.. When I put in Castaways Vacation Club on the internet a site "ripoffreport" came up. From Mary in Fl I got all the names of the companies. From the BBB under Funseekers Vacations were the names *Mary had said. On the BBB report stated they even try to disclaim a connection and tried to sue the BBB and lost. I look up their names... Alot of misrep and lawsuits on Bill Bailey and his companies. Also in my search of Castaways and Beachcomber I found a posting for employment for Castaways ... more >>

    kattie (10/14/2006)      
    Btw...Forgot to mention... with the address of Bill Bailey and Beachcomber being the same...18686 country club, carlinville...That shows you the connection to Beachcomber and Bailey on the internet. The address is a private residence, not an office.. With every thing I found, I gave to my attorney, from there, he has found more links, and proof. All I wanted was to get a full refund. Now the rest is in his hands,and the law. Thank you and god bless.( This is my last posting on this matter) Kattie

    Cinmont (10/14/2006)      
    Kattie, just want to say BRAVO!!! If that was the short version for your research, I feel sorry for the companies. You must have done detective work before.I would never have thought to look up an email address to find postings. I did see the address for Beachcomber Vacation and Bill Bailey being the same on msn. How can they explain that? The BBB did have alot of info on Funseekers, and the aka companies. A lawsuit for 975k. Hope you get your money back. Good Luck!!! I am still confused in one issue. What reason did they give mewmmw and Kattie for charging for a re-stocking fee. How can you re stock a vacation, or is it another scam to get ... more >>

    dawson (10/16/2006)      
    Do a search for BBB on RipOffReport if you have so much faith in the BBB AND RipOFFReport. RipOffReport is a stand up site and has oodles of posts on the BBB that even mention "racketeering" in more than one. I have my doubts about the accuracy of BBB info MOST of the time. Would rather call AG than BBB to get info on a company.

    dawson (10/16/2006)      
    Eye-opener web address for BBB on Ripoffreport http://www.ripoffreport.com/reports/ripoff1343.htm

    Leslie M (10/24/2006)      
    My parents were ripped- off by this company. Yes, they are NAIVE,honest,and hard working folks. I guess that is what this company targets. Not only is the BBB working on this, but the Attorney General is building a case against Christy Spensberger and William Bailey. I hope not only will my parents get their money back, but they will help put a stop to this scam.

    nickle026 (02/28/2007)      
    This company is now in Texas ripping off senior citizens using the same high-pressue sales tactics in a Spring, Tx based office.

    globetrekker (05/17/2007)      
    Look for yourself and decide.
    Castaways Temp password

    DS-temp
    2002
    (case sensitive)

    txgal1970 (06/13/2007)      
    I have plenty examples. We joined 9 months ago. STAY AWAY THIS IS A SCAM. We have tried to book 15 trips through them, all came back HIGHER price than Orbitz and Travelocity. We get the run around all the time when we complain. Service stinks as well. It takes 5-7 days for the so called "discount agent" to get back with you. Adrian Miller was our salesperson, now he is the president according to a post he made on a rebuttal. His cell phone if anyone is interested is 817-965-0109. This is a scam, take it from 2 college educated people. We got suckered in and 4K later regret the heck out of it.

    txgal1970 (06/13/2007)      
    Forgot to add we have secured a lawyer and if anyone is interested in joining our class action lawsuit. Please let me know. I have contacted the Attorney General and BBB as well.

    globetrekker (07/05/2007)      
    TXGAL
    I am interested in the class action suit. Can you give me your email. I'm in Euless.

    tate (07/06/2007)      
    Wow! I don't know what these 3 people who are complaining so much on here are talking about. My wife and I bought this membership and haven't had any problems with it. Where else can you rent a condo for a week for $299 for the entire week. We just went to Wisconsin Dells (which is about $300 a night at any decent hotel or resort during this time of year) and paid $299 for an entire week. I just saved over $1000 on my first trip. I guess you can't please everyone though. We have our own business, and after reading the few people on here who seem to be posting the same complaints, I feel very sorry for Castaways having to deal with these croni ... more >>

    Spartan 27 (10/25/2007)      
    Our family has been on two trips that were booked by Castaways and not only did we save money, we had excellent customer service! OK, maybe some of you had a bad experience with this company, but am I to believe you tried to book 15 trips with them and could not save money on any of them? I don't buy it.
    I was a little concerned when I first read some negative posts on this company, but our salesman encouraged us to call Castaways immediately to compare their prices with what we could book on our own to Maui. We could not come close to what they quoted us.
    The lesson, if you purchase this product check them out first hand to see for yourse ... more >>

    pjluvsjc (10/27/2007)      
    Spartan 27 and Tate - I'm really interested in hearing more of your stories. We just went today, but backed out after some research. Can you really get the deals they mention - like a 9-night balcony cruise to the Caribbean for $475 per person? Or round-trip airfare and condo to Hawaii for $571 per person? We'd love to hear more. Thanks.

    Spartan 27 (10/31/2007)      
    We had airfare and stayed in a nice hotel for a week in
    Maui for $689 a person. I've found some locations and times of year will save you more with Castaways than others. But including trips we were quoted prices on that we didn't take it's been a great investment. The membership will pay for itself within the first few trips.
    Hope this helps.

    Spartan 27 (10/31/2007)      


    deke (11/10/2007)      
    I am wondering if anyone tried to cancel their membership within the (3) business day period which is stated in the contract? If so, how did the process go for you? Was there any problem getting your money back? I would say if anyone found them breaching their contract that would be a great adition to any lawsuit as well as crucial info. for Attorney General and BBB offices to prsecute.

    Fort Worth Stan (01/11/2008)      
    I too am confused by this comment, my wife and I have been a member with this club in Dallas for almost three years and this is simply not true..

    L A (01/24/2008)      
    Wow Spartan, I found a Maui trip at Haiku Plantation Inn with air fare and three day car rental for $707 on travelocity and I won't be stuck paying 100's in annual fees. Try reading Ripoff report they have lots of unhappy would be travelers there too.

    Ollie1217 (03/24/2008)      
    Hi I agree that Castaways is a total rip off. I have never found a better deal than hotwire or travelocity. I would like to join a class action suit against them if one exists. When we joined we were told that we only got charged a membership due if we purchased a trip through them. I have never bought anything from them and I have been charged the membership dues the last two years this is BS. Can anyone help.

    Jeff

    robert1 (05/28/2008)      
    Can someone recommend a good lawyer. I bought my membership for $2,200 in Dallas, Texas. Adrian Miller sold my membership to me. I have been a member since May 2007. I've made countless travel requests, only to find better prices online. As a result, I have never used Castaways.

    I have been requesting a refund, but I continue to get the runaround. I think it's time for a lawyer.

    Has anyone had success in suing Castaways???


    NotNow (01/03/2009)      
    Vacation club and timeshare use is hard for most to understand. Keep this in mind , if your a peak season traveler your probably not going to save very much money or get good deals no matter who you use. The vacation clubs and timeshare work best in offseason or at best the fringe of peak high demand seasons. If you believe or think your going to get a deal at Disney the week of christmas your going to be disappointed. Vacation clubs and timeshare work great if you really don't care when and where you go. They work great for the adventurer and people that like to see new places and really don't care when they go. If the company you work for c ... more >>


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