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Panasonic TV Complaint

Panasonic Projection TV HORRIBLE - Panasonic 43

5
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Posted By: Angry Tulsa Consumer on 3/18/2006

Location: OK

We spent over $2,000 dollars on a Panasonic TV only to find out that there are problems with some bulb on these burning out over and over and over again. Each event costing upwards of $400.00 to repair. Panasonic won't do anything about it saying we should have spent the money to buy a warranty plan and it's too late. The warranty is costly too.

We are senior citizens on fixed incomes and can not afford these costly repairs! We saved to buy this TV for entertainment purposes for disabled spouse who is partially paralyzed and can not get about.

Customer service is HORRIBLE TOO!! On hold FOREVER!! They were useless to us!!!

We hate this Panasonic TV!!!!

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Sparticus

(03/19/2006)

We went with a Samsung a few years ago. Projection HDTV. We love it. Works great, auto-tunes itself. No complaints yet, so we haven't tested their customer service though.

Ponie

(03/19/2006)

That usual wail of 'senior citizens on a fixed income' is a bit tiring! Unless working for tips or commissions only, we are ALL on a fixed income.

Hugh_Jorgen

(03/20/2006)

Well Ponie, at least they aren't suggesting the always popular "class action lawsuit".

First Amendment (03/21/2006)

Maybe that comment regarding them being senior citizens is simply for descriptive purposes - pointing out that they are older, lower income, and aren't likely to be able to go out and secure a job, and with one of them being disabled they are probably spending a lot of money on medical care and they simply can't afford to waste money on poor quality products. At least they aren't just sitting around wailing behind their computer for hundreds of posts.

dsmith68 (03/21/2006)

Can't be that poor if they can afford to spend 2k on a tv. Can get a nice 27" for a few hundred bucks.

Angry Tulsa Consumer (03/21/2006)

I don't think they said they were "poor" but they did mention they "saved" to buy this TV for a disabled person. Even more so if someone must "save" their money to buy a product then they have even more of a necessity to be able to depend upon a reliable quality product. But these corporations could care less. Once the product is sold, the deal is done, good or bad. However, the power of the consumer must never be underestimated. Spread the word and boycott those products and forums such as this empower the consumer - that's why we are all here is it not??? I appreciate the fact they took the time to share with us their problem with thi... more >>

dsmith68 (03/22/2006)

Your complaint stated 'We spent' now you are saying 'they'.

Rikreation (11/06/2008)

I too have a Panasonic projection tv that has taken a fit. do you have any more info on this Item. I purchased this item from costco before they went to the no electronics return. So for that moran that is complaining about the cost, 2000.00 is alot of money for goods when an item does not perform to expectations then it should be scrutinized.

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