Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

6
Helpful
Votes

Rewards660 Compliment - Card Service - Credit Card

Credit Card - Compliment
Review by RobM on 2006-04-14
MACON, GEORGIA -- I've been reading the reviews and found the absolute opposite of my experience with the company. I really enjoy their customer service and find that most of the reps have a great sense of humour and are happy to be at work. They go out of their way to help me and explain my situation.

Occasionally there are 14-day holds on a check at random times for their own purpose. If you read the terms in their credit card offer, as you should, you'll find that it's all listed there; an offer to extend credit is just like any other contract.

I was late on one of my payments because of a mailing situation between the bill arriving at my parent's house, and my being at college. I called the company and explained everything; they refunded my late fee and it didn't tarnish my credit.

It's worth the money, you pay fees to American Express, just like you do with this card. The differnce is, the benefits are simply credit for someone trying to build or restore.

It is not a scam, they are a FDIC insured retail bank.
Comments:
Posted by KenPC on 2006-04-14:
How could you be young enough to be in college, and yet have tarnished your credit so badly that you need to deal with bottom feeders like these people?
Posted by amaniR on 2006-04-15:
But Ken they are bottom feeders, they are super de dooper customer service specialists! My goodness what a joy it must be just to be in debt to them eh, I can hear the joyous laughter from here can't you?
Posted by amaniR on 2006-04-15:
Doh! I meant to say they are NOT bottom feeders, sometimes these fingers type what I mean and forget I am trying to be sarcastic

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Rewards660:
Overall Rating: