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Insurance Fraud? Egotistical Doctors
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROCHESTER, MINNESOTA -- A Doctor I have never met changed my Cancer Testing Care Plan the evening before the test was to take place. I asked him why on the phone....His answer...."because this test is faster". I know a thing or two about Cancer Testing after going through it a few times. Also, I understand radio-active isotopes....I dealt with disposal for 20+ years. There was no way possible that the new latest greats G68 test would yield adequate imagining. However, this great World Renowned MAYO CLINIC DOCTOR still knew better.

I underwent CT and CT with Contrast and MR and MR with Contrast twice prior which did not yield adequate results. Only one imagining test did, but NOPE....MAYO CLINIC EGOTISTICAL DOCTORS know best. INSURANCE FRAUD? Finally, it is incumbent on meeting the "NEEDS OF THE PATIENT" which is MAYO's Claim to Fame. The patient "SHOULD ALWAYS HAVE A SAY IN THEIR HEALTH CARE PLAN"....Just not at MAYO NUREMBERG CLINIC, Rochester, MN. After all of these tests (INSURANCE FRAUD??) Mayo Clinic still does not have good imagery of my cancer. They refuse to utilize the Imagining Scan that provides clear, concise, and treatment usable data/imagery.

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Horrible Experience, Staff Fails to Help Son or Diagnose Correctly
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROCHESTER, MINNESOTA -- My 13 yr old son recently having depression, failing grades, serious emotional issues started receiving "Treatment" through an Emerald Plan Team of Social workers, Residents and Psychiatrists. After a couple weeks of Treatment became suicidal and was admitted to Generose Psychiatry Treatment under his and my decision. I visited him while he was locked up for his own protection several times. The first time he told me that he could still hurt himself even though it was supposed to be safe in there. He showed me a metal object in his room which I immediately told his staff.

The staff worker replied to me that there were many of them around and never did try and take the object from my son. After less than a week, the staff called me on the phone at home and said "Do you have any guns at home, and are they locked up or just laying around?" We are releasing your son today. I begged them not to release him. My son had been calling me 3 consecutive days prior and asked that he please not be released due to him being emotionally unstable. I called several times to his Blue Team Staff and asked them not to release him. I was told it didn't matter what his Dad had said, just what my 13yr old had said.

Also, that there was a shortage of rooms/beds for other patients who were waiting to get in. They released my son no matter what I had told them and immediately he went back into Transitions with his therapist and group. The first time I seen him after dismissal and picked him up from transitions program therapy it had been a couple days since he had been out, back to school, back at mom's house. I noticed immediately that he had a large scratch on his face. I asked him if he had been cutting himself which he said he had. I confiscated this item below from his pocket coming right out of transitions therapy.

He told me that I was the first person who noticed he had cut himself over several weeks of treatment. His mom didn't even know as he lives with her mostly. (He has been seriously abused emotionally and some physically so he cuts himself to try and feel emotions.) He hates his mom, his life, and wants to live with his Dad. When he has altercations, gets depressed, left alone, he hurts himself at his mom's house. He even came close to suicide recently. I am just livid as I had told therapists, Psychiatry team about his cutting, asked to remove the metal object from his safe room.

Found out he also had cut for a long time and when I took him home he showed me approximately 30 cuts over his arms, legs, thigh, and face. I just do not understand how these Professionals can receive their paycheck without feeling guilt for not helping my son at all. I spoke my mind to all believe me, not a word back, no apologies, nothing. Worst of all, my son continues to have issues and the treatment plan has now crumbled since they were all duped, did not catch on, listen to his dad. If I were their boss they would all be fired instantly.

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Horrid experience and terrible ego driven staff
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROCHESTER, MINNESOTA -- My efforts to go to Mayo Clinic in MN, the supposed "world class" facility famous for diagnosing patients with hard to diagnose medical conditions, was met with the most egocentric, rude, threatening individuals I have ever encountered at any hospital. I was set up to go to the clinic for four days of doctors appointments, as set up by the internist in the department that reviews cases of people coming in from out of town and written by a nurse who takes your summary over the phone.

The "Internal Medicine Doctor" decides what doctors you should see to help diagnose you. When I questioned why I was not given the appt in the one department that was the real possible issue and the reason I called the Mayo Clinic in the first place, I was met with a bizarre combination of combative defensive posturing by nasty staff members. Instead of wanting to correct the errors in the written report taken by the nurse that would help get me to a final diagnosis, they cancelled my appts and said "Go elsewhere lady."

I was so stunned by the overall demeanor of every single person I spoke with in that department. I asked myself if they were covering up their errors and worried I had determined that they missed the critical part of my case, and or just were a bunch of the most miserable people I have ever had to deal with. It was the opposite of what a medical facility should be, especially one that prides itself on its ability to truly help patients where other hospitals have failed. They represented everything that is bad and wrong about medical care. The ego got in the way of listening to and helping or possibly helping a patient.

Every single attempt to correct what was likely an oversight, and to try to get the one appt, with a specialist in the one department I was told, by my doctor at home, was what I needed, was met with refusal and lack of desire to admit that maybe they messed up or that maybe they should correct the agenda given to me. It was a disturbing "take it or leave it" attitude. GO ELSEWHERE. These are not people that really care about getting patients well and when the first key to that journey is listening and reviewing important facts about a case is met with resistance and denial you know you are in big trouble as the patient.

So beware, if you go, the patient is always wrong and never right. The patient must never ask a question, or question the path taken or decisions made by the staff or the doctors there. If you do you will be kicked out of the place promptly, appointments canceled that you worked hard to secure, and red flagged as a problem and treated with the same respect as a homeless drug addict.

Sadly, Mayo's reputation is undeserving. If you really review the backgrounds of some of the doctors at this clinic you will come to realize that some, not all, do not have that impressive of a background. And when you do review those backgrounds and question the reasoning behind being given the appointments with those specific individuals, versus others, you better be ready for one nasty reaction by the person on the other end of the phone.

Mayo Clinic employees should be ashamed of themselves. The stress of dealing with chronic health issues that are a mystery is bad enough, but having to deal with a team of employees who treat you like crap before you have even stepped foot on the campus in MN is a seriously disturbing problem for Mayo. At least as far as the internal medicine program is concerned GO TO Cleveland Clinic. The people are warm, welcoming and actually want to take the time to understand your problem before you get there so that your time and money spent is worthwhile and so that it is indeed a productive trip that generates real results. A night and day difference.

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Just Plain Horrible
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROCHESTER, MINNESOTA -- I was scheduled for a kidney ablation in January of 2018. I found out that pre-authorization might be required, so I called Mayo to see if they had provided information to my insurance company. The person I talked with acted annoyed that I was asking but said she would contact them. Later she called back and told me that it was not. The part she left out was that she had been told but was highly recommended.

Through same extra research on my part I contacted my insurance to verify what Mayo had been told requesting a email on the matter. They sent that to me which plainly stated that yes a pre-authorization was required. I then contacted Mayo again telling them they had been misinformed and I had a email from my insurance that I would send them so they could supply my insurance company with the needed information. I was told by the girl in the pre-determination dept that they had done it once and had been told it was not required, and would not do it again and they had proof of that.

So as things go I decided to trust Mayo, big mistake on my part. I elected to have surgery, and my insurance denied my kidney ablation, as not medically necessary, I appealed this to my insurance company, and the denial was upheld, through all of this Mayo's patient services would offer no help to me in any way, as I presented information and found information that did in fact my insurance tell Mayo the correct thing and it was required because it is highly recommended because the patient has to meet the criteria for that kidney ablation, which I did not.

There is no way that Mayo did not know that the criteria has to be met. Even in their own literature it states an ablation is not considered the first course of treatment and is considered for patients that are not surgery capable. Which other that my cancer which turned out to be stage 1, I am as fit as a fiddle.

Don't trust Mayo. Through additional research I have also learned that almost, or as many that I can find every insurance company has the same policy for a kidney ablation. Since I would guess that this wasn't there first attempt at an ablation we can all assume that they would have known that. My feelings are that they new that, and that is why they did not want to submit information to my insurance company and my ablation would not be allowed, so then they would not have me for a statistic.

I have refused to pay what my insurance didn't cover because Mayo has lied about the whole process and created there own mess, they have now turned me over for collection, which I shall try to fight but its hard to fight the big lying, cheating, deceitful, Mayo Clinic and yes I did pay all of the rest of my bill, which I thought was what was all that I would have to my 3500 dollars out of pocket quite frankly I don't have another 6300 dollars. I you go to Mayo do not trust anything they tell you, and yes my doctor was also quite arrogant. Mayo Clinic has been the absolute was medical experience in my life.

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Medical Malpractice
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROCHESTER, IOWA -- Published: https://www.yelp.com/biz/mayo-clinic-hospital-phoenix-2?hrid=u8mr4IYNgqwp9wDY001rkw&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)

Mayo Clinic, you dropped me three times during my hip replacement surgery on 2-25-15 fracturing both hips and shattering my left hip. The photo's of the marks and injuries you left on me after the surgery tell a story. I'd challenge the best forensic expert in the world to contest my findings of the marks you left on me. I have some form of spinal damage, you and other medical facilities are hiding from me.

I have plenty of proof for my accusations, one, is in the injuries themselves. Mayo has blacklisted me from receiving medical coverage. Why? The injuries I've sustained can't be rationally explained and all the proof is in my body. Did a building fall on me? https://www.Facebook.com/Hawkdogz/

I've witnessed levels of corruption from your institute that no one will believe so I figured I'd be frank because there is no way to rationally explain the terrible thing you've done to me. I can prove all my allegations if given the proper stage. It won't happen in a courtroom. Blatant, 100% provable HIPAA violations were not enforced upon you. Minnesota Board of Public Health took an hour and twenty-minute statement from me. Just to send me a letter a couple weeks later stating they couldn't do anything about my situation.

The week after our HIPAA accusation and my phone call to the Minnesota Board of Health, some mysterious happenings occurred. I have screenshots of major alterations to my radiology profile along with my sisters. I have extensive screenshots and video recordings.

A complete fracture of the femoral head is visible in my 3-month check after hip replacement surgery and no fractures were identified by Mayo. The list of fractures present in my imagery that goes undiagnosed is too lengthy to list.

I have audio recordings of you using my mental health against me to excuse your behavior. Real, true, physical suffering, creating levels of anxiety I never thought possible and you make me out to be a crazy person who only wants to sue you. I caught you in several lies, in my audio recordings. I have recorded audio conversations that prove you withheld my records, it can't be denied. You committed a HIPAA violation regarding my incident with my sister, it can't be denied.

My complete radiology history has been altered, including other institutes. Most of my radiology imaging has two penis's visible in the images. Mayo can overlap images to manipulate radiology images to their liking. I can prove this by calcification in my scrotum. This is scary stuff and very real.

My anesthesiology report is electronically signed and dated before the surgery started. My will that doesn't exist is located in CVI, a vascular disease of the legs. My temperature and oxygen levels were not recorded during the surgery. Altered medical files, I have before and after.

My vitals are missing from the surgery you injured me. Despite the missing vitals, the insurance company let me stay another night at your facility. As we all know, insurance companies are lining up to give free nights at the hospital, right? With no vitals, I'm curious how you got this done.

I have screenshots of you altering my sister's radiology reports and video recordings to prove your most recent tampering in her medical profile. You altered my hospital discharge from the surgery I was injured, many months later and sent it into my disability hearing. I found this on my disability lawyer's disc, so I'm pretty sure it can't be denied.

Withholding medical findings, in particular, the spinal injury and several fractures. Keep in mind I have a double hip replacement. I have fractures right now and no one will treat me because of Mayo Clinic, including my hometown. Put me on an x-ray for the world to see. I will prove this.

Give me an orthopedic who will be held accountable for what he says, on record, for the world to see his diagnoses of me. I will prove all this in 5 minutes with real x-rays and his statements. That is how sloppy you were in rewriting my medical profile.

I tried really hard to keep this between us but you chose time and time again to do the wrong thing. The last time I tried, a month ago. You accused me of extortion when I told you I had no choice but to ask the public for help. Good thing I have the entire conversation recorded. I will happily submit to polygraph testing, everything I said is true.

I know, many won't believe this. But, your other victims will. Soon enough I will prove to the world what you did to me. You have literally allowed a severe form of physical and mental torture that I've had to endure the last 3 1/2 years by denying me medical coverage to cover up your crime. Dr. Rafael **, Carlos **, Spencer **, Nicholas **, Jennifer ** and Cynthia **. Each and every one of you knows you can't look me in the eyes and say you didn't do this.

If you read this, I want you to personally know that I continue to suffer pain no man should have to endure. I can't sit in a chair. You should be ashamed of the amount of suffering you have caused me. https://www.Facebook.com/Hawkdogz/

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Rude, Intimidation, Unprofessional, Liars, Offense.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PHOENIX, ARIZONA -- I've had a kidney transplant in 2004 and that experience was wonderful from the surgeons to the CNA's. In 2015 my kidney doctor, who worked outside of Mayo but had privileges there, said he thought it was time to go back to Mayo and get started with the testing for a second kidney transplant because my creatinine was going up. So I did and by November 2015 I was on the list. 9-10 months later I had a bladder infection (usual for me), so I told the transplant team as I was supposed to do, and I stayed on the list but was considered inactive. Being inactive means you don't lose your place on the list but you also can't accept a kidney because I had an infection.

Well I got over my infection and I haven't been active since. Once a year you have to go through testing to be sure you still qualify to receive a transplant. I had no problem with that and I did it. So when I met with the transplant surgeon I thought he was going to do what a surgeon is supposed to do and that is examining me and make sure I was fit for surgery. I was so wrong. This surgeon came in there like I was a criminal and how dare I require a transplant. He said I hadn't done what I was told to do and I was staring at him like **, because I hadn't been told I was supposed to do something else.

I was later sent a letter saying I had 30 days to do everything I was supposed to do or I would be removed from the list. So I found out what I was supposed to do and made all the appointments and followed through with them. There were like 2 appointments I was a little late for because I live 40 miles from the clinic and I had to rely on friends for the trip because my mom was busy taking care of my nana had Alzheimer's disease, and my dad has Parkinson's disease. The reason I didn't drive was because I was so exhausted after a full day of appointments.

I made sure I left when I needed to so I wouldn't be late, but sometimes there were accidents and it made me late but I did all I could to not be late and I would call and let them know what was going on. At times I had to call the same day and tell them to reschedule my appointments because I hadn't slept at all the night before and those appointments I had to reschedule were usually a day after I had all day testing. I have other health issues and those had to be taken care of so I did that and I came up with a caregiver plan that they approved of so I assumed I would be active on the list, but no. Of course not!

I've had to see this ** of a surgeon 3 times and he always finds a “reason” to not allow me to be active on the list. At one of my appointments I had a family friend who has known me since I was 6 years old and she knows how sick I've been all my life, I had a birth defect, and this surgeon was about to tell me I was lazy, but just before he said it my friend put her hand up and told him “Don't go there.” She told him the last thing I was, was lazy, I've been so sick for so long and my body has been through so much so I am exhausted all the time. He shut up after that but I've been paying for it since.

I got that letter I mentioned earlier 3 times and one of the requirements was to see hematology so I called and tried to make an appointment and I was told that there were no orders and they couldn't schedule an appointment without orders. So I called the transplant team and told them I had done all I told to do but I couldn't see a liver doctor because there were no orders and they said they would check into it and call me later and I never heard from them again until I got my 3 letter so I once again I did all they asked me to do. In November 2017 I contacted MRSA and was really sick.

I was in the hospital for a week and went home with IV antibiotics for another 8 weeks and I was on ** which one of the most toxic medications you can take and it always left me so wiped out and sick to my stomach. My last day was January 6, 2018 and I had appointments on Monday the 8th of January and I had to be there at 7:30 am, I was there at 7:00 am and at 10:30 am I saw the surgeon and again he started with my being late again and this was the 3rd time he had to talk to me about being late and I told him I was there early and he looked at his watch and said 10:30 is not early and I said I was here at 7:00 am.

He didn't even acknowledge what I had said and when I asked him when I was late he wouldn't respond. He asked me why I hadn't worked in the 14 years since my first transplant and I said I tried and I even enrolled in an MA class but I couldn't finish my schooling or my work because I would get sick that required me to be hospitalized, and one time for 14 days, and 5 years after my transplant I was diagnosed with type 2 diabetes and I was told that happens in about 50% of transplant patients. By the time he started asking me why I couldn't work I was so scared of him and all I could think of the diabetes.

I couldn't think so I wasn't able to tell him that I had 8 surgeries, many procedures and more kidney and bladder infections than I could count. He was almost yelling and telling me that there was no reason I couldn't work! When I was done with that appointment I finished the rest of my appointments and called the taxi to take me home and I literally shook for 2 days straight and cried for a couple weeks. I'm am very afraid of this surgeon, not like he'll hurt me physically, but I'm afraid to even see him much less have to see him again and he wants to see me again in April with my mom.

He asked me, “Does your mom still get your medication for you,” and I said, “No she hasn't done in over 20 years.” Then he said that when someone from Mayo would call, my mom was saying I didn't feel good and couldn't come to the phone and he asked me if my mom would speak for me and just say I was too sick to come to the phone and I told him, “No not in 21 years.” When I was 18, I told him that my mom always brings the phone to me. He said, “Well I want to see her when you come in April.” He is now adamantly insisting that I have a Neuro-Psychiatric test. I don't know what kinda test that is but I know it's a four-hour test.

After my last appointment with the surgeon I no longer trust anyone at Mayo Clinic, I am truly scared of that surgeon and when I go for other appointments I am afraid to go because of my experience with that surgeon. I am currently looking for different hospital that offers Kidney Transplants!

This surgeon knows that my life is in his hands and it's so scary to think that no matter what I do it will never be enough and I feel that ultimately I will die because being on dialysis is very taxing on my body and try to find access in either of my arms is next to impossible, I've had the best vascular surgeon put access in my left arm. He tried to use the fistula that I already had from the first time I was on dialysis and he couldn't so he put something called a hero graft in my arm and it failed to work so it hard so it was removed. So the only access that is left is a tunneled catheter which is a big risk for infection especially now that I had MRSA.

It's sad to think that people who truly care about the patients are getting a bad reputation simply for working at a hospital that has doctors with major egos who think they have nothing to learn and the patient can't possibly know anything about themselves. If I could give Mayo a negative rating - 0 I would but unfortunately I can't so I am rating a 1.

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Defrauded, Defamed, and Harassed With Invalid 'Bills'
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROCHESTER, MINNESOTA -- I was a patient at the Mayo Clinic 'World Headquarters' in Rochester MN for nearly three years, and have NOTHING to show for it but bad memories and solid regrets of having wasted so much time with them. First and foremost, Mayo Clinic is a "Teaching Hospital". Thus, expecting quality health care from them is a bit like expecting the students at a Beauty College to get your hairstyle done correctly--your expectations are too high for the given circumstances. Moreover, if not for the mountains of private-wealth cash donations that the Mayo collects each year, they would have folded decades ago.

Theirs is NOT a profitable business model and never has been. Mayo publicly complains about 'the high cost of health care', while consistently billing at dollar amounts four or five times higher than average. Not unlike the kid who mows your grass sending you a bill for ten thousand dollars, and then writing off a 'loss' of nine thousand nine hundred and ninety dollars after you pay him his ten dollars.

While I did find several well-intentioned doctors at Mayo, they were few and far between. Most were poorly-behaved, exceedingly arrogant, and clearly lacking in the basic fundamentals of being an actual Health Care Provider. Worse yet was the average Receptionist worker who behaved like a person who couldn't get hired at a Walmart to save their life. With my state-sponsored Health Insurance policy, I was often dismissed as someone who was merely 'imagining' my health problems. After all, when the 'teams of specialists' at Mayo Clinic can neither diagnose or treat your conditions, where on earth would they send you? Nowhere.

When they couldn't help me, they decided I didn't need help. My endocrinologist once failed to schedule my blood draw for new lab work, and then later wrote me a letter falsely accusing me of trying to Dodge my lab work. A doctor in Sports Medicine arrived more than 45 minutes late to my one hour appointment, and later wrote falsely in my official Medical Record that - I - was the one who was 45 minutes late!

My Physical Therapist once sat me down to show me some Optical Illusion photo of an apple sitting on top of a Chess Board--while trying to convince me that the pain from my fusing foot-joint and Bone Marrow Edema was somehow only 'imagined pain'. Yeah, I guess imagining that same pain in my sleep is what caused me to grind my teeth while I slept. Throughout my time at the Mayo Clinic, I was covered by a "Zero Co-Pay" Health Insurance policy. And yet, to this day, I am still receiving bogus bills from the Mayo Clinic, claiming that I owe them money.

My insurance company assures me that I owe them NOTHING, and that it is in fact illegal for the Mayo to be sending me the bills. Now, did you know that the Mayo Clinic has conned the government of the State of Minnesota into agreeing to pay roughly half a billion in taxpayer dollars in support of the Mayo's private planned expansion across the City of Rochester MN, over the course of roughly 25 years? Mayo's ridiculous 'Destination Medical Center' plan hinges entirely upon the fanciful notion of 'build it and they will come'.

Mayo plans to build, at your expense, more hotels, apartments, and restaurants--despite those which currently exist in Rochester and barely have enough revenue to stay in business as it is. That way, more people will move to Rochester--the globally-insignificant flyover suburb of outer Des Moines that it is--to live and work, and, uh, spend money! And that way, the government of Minnesota will one day be glad it invested so heavily in what has always been a failing private business. Or?

Or, by the time Minnesota realizes it's been had by the Mayo, some twenty years from now, the Mayo will have been taken over by (er, sold to) some Canadian, er British Health Care Conglomerate which will NOT be held responsible for the pipe dreams of the Mayo's previous owners--Mayo family heirs who've long since disappeared to their own private luxurious islands where they can burn through their fortunes of pilfery in criminal secrecy.

Fellow seekers of quality health care, I offer you this: IGNORE those provider groups who advertise how wonderful they are and how they care about YOU--because they don't care about you. Ignore those who still pay to advertise in the actual paper 'Phone Book', as their health care practices are even more behind the times than are their advertising standards. Find yourself a provider with an intelligent, modernized website, whose Appointment Schedulers are kind and sparkly with you over the phone, and who offers you free Keurig coffee in their waiting room--those are the Doctors who DO care about you.

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Mayo Clinic Will Abandon You if You Complain
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROCHESTER, MINNESOTA, MINNESOTA -- I went to the Mayo Clinic for eye muscle surgery as a result of Graves' eye disease. A doctor ** was the one who performed the surgery. This guy acted like a little clown. He was always joking around and slapping me on the back telling me he would take care of me. Well, he didn't take care of me. I was left blind in my left eye as a result of his botched surgery. I also lost a bottom tooth due to the way they put the breathing tube down my throat during surgery. I complained about my experience on the Mayo Clinic website which is a complete joke. It is designed to filter out undesirable patients and drop them immediately.

When you file a complaint at the Mayo Clinic on their website you will receive a call back from a woman who is trained to sound empathetic. Of course, when I stated my complaint, I was told that Dr. ** was outstanding and one of the best eye surgeons around. I later found out that he isn't - I checked out his credentials. There was nothing outstanding about his training nor is there anything outstanding that he's done in his practice. After I voiced my complaint to the woman over the phone, and I was told that she would reach out to Dr. ** and I was told how much they care about my eye and that she would see what could be done.

I never heard from her again. Instead, I received a letter stating that there would be no more appointments available for me. In other words, they dumped me and abandoned me as a patient. I was left blind in my left eye and with impaired vision in my right eye. I live in northern Minnesota 250 miles away from the Mayo Clinic - there is no one in my area that can perform this kind of surgery. I know from my research that the Mayo Clinic has done this to many many other people - it is a common practice for them.

They should be criminally prosecuted for this type of practice. It sickens me to know that they are getting away with this. Every time I hear one of their advertisements on the radio telling people how caring and advanced the Mayo Clinic is, it absolutely makes me sick to my stomach. These people have no shame, they have no scruples - they operate with impunity by putting out false hope and using clever marketing.

And its advertising on its website the Mayo Clinic states that they send a survey out to every patient. They try to act as if they are concerned about the care that patients receive. This is complete BS - I never received a survey to fill out. I'm sure they don't want my survey in their files.

I am sympathetic to all of those who have been hurt and injured by the Mayo Clinic and there are many. It is almost impossible to sue the Mayo Clinic. It requires enormous resources and influence and until they are exposed for what they do and how they hurt people this will continue to go on. As for me, I will continue to expose the Mayo Clinic every chance I get. I fear this may be the future standard of healthcare.

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Wow
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Rating: 1/51

PHOENIX, ARIZONA -- Wow, what a terrible experience. I saw Dr. Michael ** at the Mayo Clinic in Phoenix, Arizona. He looks like he's 80 years old. I'm not kidding. I would think with a lot of experience. He sent me downstairs for lots of blood tests. He got the results and a week later had me back for lots more blood tests. So, I finally get the phone call from his assistant who doesn't leave her name stating, “Stop taking the **”. There's only one problem with that. I am 60 years old and have never taken **. So I call them and leave a message. They return the call again without name and say they made a mistake, “Stop taking **”. I've never taken ** either. I never go back or call back again.

Then, I get the bills. This goes on for over a year. I don't owe anything but I better pay it by tomorrow or else! In July, I get on a three way call with my insurance company and Mayo Clinic. Mayo Clinic finally says "All set, you're all paid up, no more bills". Then, three months later I get another bill. What a bunch of clowns? I could have gotten treated badly like this anywhere. Why go to the Mayo clinic?

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Very Disappointing for My Daughter
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

ROCHESTER, MINNESOTA -- My daughter went to Mayo Clinic in Rochester in October of 2016 hoping to get help with a rectocele/cystocele disorder and related pelvic floor disorders. She also has Crohn's Disease and was experiencing complications from a hometown doctor having had her on steroids for so long. In addition, she had a blood disorder that no one could figure out. The doctor assigned to her case was a gastroenterologist. He was kind and seemed to be listening. He did several tests including a Cat Scan and sent her to a hematologist and a couple of other doctors in that group.

She was having a lot of pain in her joints, she was getting severely dehydrated on a regular basis, she was having extreme diarrhea and because of the rectocele couldn't expel the waste from her body. Ultimately, after running tests, they told her that it appeared that her Humira was working. I was there with her and I was having a hard time understanding why they thought that it was working. They diagnosed her as having a pelvic floor disorder and sent her to a "therapist" for that disorder. They have this program that they want their patients to go to before they do surgery for pelvic floor disorder. The therapy involves retraining the muscles among other things.

They wanted her to come back to Rochester and do this therapy which was going to cost her $7,800.00 for the therapy alone and insurance would not pay. Along with that cost, there would be airline tickets, hotel bills and time off work. They would not consider doing surgery at all. They said the therapy would have to be done before considering surgery. The therapy would be for two weeks and according to them, there was a waiting list. It would be 4 to 6 weeks before she could even get into the therapy. They tried to convince her to invest in this and we tried to explain that we had no money to do this.

We asked if she could just come back and have surgery and they refused. They were relentless about her doing this pelvic floor disorder therapy. When looking up statistics about how successful this therapy was, it did not convince us at all. Nor could a normal person afford such a thing. I was furious that we spent so much going out there seeking to get help. The only thing we accomplished was to find out blood results. They also told her that they couldn't do surgery because it would not be good for their outcomes. What exactly does that mean? Did they say what we think they said? Surely we heard wrong.

So, needless to say, I was very discouraged by the whole experience. After we left Mayo Clinic, my daughter was hospitalized twice within a month for the very problems she went there hoping to get help. You decide. I wish we had chosen Cleveland Clinic for sure.

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