The late hour drive through is quite unfair to anyone at a late hour who is not either driving a car or motor-cycle.
I was riding a bicycle late at night for exercise and decided to stop by a
Wendy's to get
food. I was promptly answered at the drive through and then told that I couldn't be served on a bicylcle.
I then proceeded to have someone else (in a car) order my food in the drive though. I then paid the person for my food. After I had consumed my food in the parking lot, I talked to the manager on duty, Elizabeth. She said the reason that people on bicycles were not served was because of safety reasons. This did not make sense to me at all. Elizabeth told me that the cashiers were in harm's way of serving bicyclists for the reason that a bicyclist could reach through a window at the cashier. Obviously, a motorcyclist could do exactly the same thing she described. As she put it, "I am only following corporate policy." I respect her for following the rules of her job, but the reasons and policy she explained would only provide a way for the company to "Avoid" business. All companies should want to attract business and not deter it. After Elizabeth had explained the policy, she told me that multiple occurences happen in the week that the business has to reject bicyclists. I see this as an opportunity at many locations for Wendy's to recieve more business.
So I now sit here writing a complaint, and still I find no plausible reason for a drive through to not also accept business from bicyclists. I would greatly appreciate a response from the company, however unlikely, and recieve some sort of agreement that is in concurrence with my views.
Sincerely, Brent Konieczny
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