I would like to register a complaint against United Airlines for what happened to me, and the way I was treated afterwards. Here is a detailed account of what happened.

On Sunday 9/17/06 I arrived at LAX shortly before 1:00PM for my 2:00PM flight, and after waiting in line at curbside, I was informed by the skycap that the deadline for checking in luggage passed while I was waiting in line.
I went in to try to check in at the desk, but I was forced to go "Standby" on the next flight at 3:00PM.

Little did I know that I would be a prisoner in the Twilight Zone for the next 7 -Yes! Seven- Hours shuffling between Gates only to be told repeatedly that due to the flights being oversold, I would have to wait for the next flight.
I had plenty of company. Apparently I was still Number 60 on the waiting list at 8:00PM (even though I had come in before 1:00PM) and United was unable to let more than 2 people go standby on any of the subsequent 6 flights and none on most. I counted about 20 people in the group going from Gate to Gate trying to get on.

Mind you, this was not a Holiday weekend, just an ordinary Sunday.

Finally, at 8:00PM, I stood in line at the customer service (There's an oxymoron if I ever heard one) and along with another passenger, demanded that my ticket be "pushed" to another Airline (Frontier in my case)

I had to go to another Terminal, fly on Frontier Airlines (who apparently do not oversell their flights as much as United does) because United employees kept telling me the chances of me geting on a United SF flight that night were slim to none. I live 70 Miles away from SFO, so I did not get home until 1:30AM, and had to go to work early the next morning.

I would not have gotten home that night had I not demanded to be sent on Frontier. No United employee even suggested it despite my repeated pleas for help getting home.

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