On 10/24/06 I went to the DC home Depot to make a purchase. I needed help in the plumbing department, I ask an employee who was loading a basket with plumbing items if he worked in this department. I got the ugliest look from him, a 'don't bother me' look. I said to him "don't look so excited about it," he just ignored me and looked away.

I asked him for his name so I could complain about is attitude to the manager he said, "Go ahead"!

I went to the service desk to complain, I asked to speak to a manager, and one was called. After 10 or so minutes I asked where the manager was, the person behind the desk called again. At that time the so called manager Anthony called back, did not bother to come to the service desk just called and said, "What does the customer want". That is unacceptable management skills, it is just rude!

I said I wanted to speak to him in person. When he finally showed up another 6 minutes latter he looked at me and said “what is your problem".

I am tired of walking into that store and being treated as though I am intruding on their time and space. That is what they are getting paid for retail customer service.

If the job it to hard for these employees get another job! It is the customer’s money that goes pays the employees of this company. We need to start being treated better. The employees need to receive training on treating customers well!



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