Stay Away from AllState Insurance


December 15, 2006

I strongly suggest anyone and everyone NOT to use Allstate. They will do everything possible to keep from paying out for a claim… Here’s my situation…

On November 8th, when I was having breakfast my glass of milk slipped out of my hand and spilled all over my laptop.

Yes, crap happens… It was one of those mornings I was checking my email before leaving for work. I’m a full-time computer technician and living on a dairy farm just south of Harvard. I contacted my agent, and he said the renter’s insurance doesn’t cover any accidental damage like that. So, I took and threw the laptop in the dumpster since everything was fried in it.

Then on November 10th, my wife’s laptop got damaged by the thunderstorm that we had roll through out area that night. I waited until Monday the 13th to call the insurance company. Went all the way through the procedures of filing the claim. Gave them a full insurance evaluation that we as computer technicians are trained to do.

Well, they called my back a week later and said that they rejected the claim. I called customer service and asked them, they said that because they believed that I was trying to get the same laptop fixed under two different claims. I asked them “Am I the only one that owns more than one laptop???” The agent couldn’t respond. I told them it was a week of bad luck all the way around. Even on the farm, we lost 2 cows, out of 30. That’s a big loss. The first laptop was made by a company called Spartan. The second was a Dell. The Spartan was only worth about $1200, but my wife’s Dell was one with large hard drives, 17in LCD, a newer Core Dou chip… It cost around $2200 when I first purchased it. That’s a big loss if you ask me…

Now the Insurance company wants to do absolutely nothing about it.

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