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Richmond American Homes Complaint - Refund request

Complaint
Review by ukdesign on 2007-02-11
DRAPER, UTAH -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

15 days ago we put $4000 down on a deposit for a home to built. due to circumstances my husband lost his job, therefore we didnot qualify for a RHM loan, The permit has only just been requested, and they have not even broke ground.In the contract it states that if you get loan denial within 30 days, you will recieve a refund. Well they are not giving us back our money, no-one will return our calls, we are at a total deadend, i have become ill because of this, i also have 2 small children, we really need the money refunded to us, there quick to take your deposit but never to give it us back..can someone help us..please, all we want is our money back!

As a resolution, I would like the following:

We want a full refund, we gave them everything they need includiong letter of denial, even Richmond Home Mortgage told us they will refund our money. ALl we are getting is a runaround!@

Please contact me if you need more details regarding this incident.
Comments:
Posted by tnchuck100 on 2007-02-11:
Duplicate complaint.
Posted by 3centjohny on 2008-08-19:
You need to Report it to the Division of Real Estate not the Atty General.

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