Richmond American Homes Complaint - Refund request
DRAPER, UTAH -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
15 days ago we put $4000 down on a deposit for a home to built. due to circumstances my husband lost his job, therefore we didnot qualify for a RHM loan, The permit has only just been requested, and they have not even broke ground.In the contract it states that if you get loan denial within 30 days, you will recieve a refund. Well they are not giving us back our money, no-one will return our calls, we are at a total deadend, i have become ill because of this, i also have 2 small children, we really need the money refunded to us, there quick to take your deposit but never to give it us back..can someone help us..please, all we want is our money back!
As a resolution, I would like the following:
We want a full refund, we gave them everything they need includiong letter of denial, even Richmond Home Mortgage told us they will refund our money. ALl we are getting is a runaround!@
Please contact me if you need more details regarding this incident.