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EliteXtreme Complaint - Unable to Contact about Shipments - Still No Product - Cell Phone Accessories

Cell Phone Accessories - Complaint
Review by Uvrs53 on 2007-02-16
FLORIDA -- I ordered from this company on February 1st. They indicated that they received the order and the money was deducted from my bank account. I have not received the product 15 days later, cannot get through on the customer service line. I have called and called and called. I have sent 3 emails and faxed them. I have received NO RESPONSE. DO NOT DEAL WITH THIS COMPANY!!!! ELITEXTREME IS BAD BAD BAD.
Comments:
Posted by Sparticus on 2007-02-16:
A quick Google search shows they are not the most popular company on the internet. They seem to have a sub-par record with the BBB as well... I'm guessing persistance is your only option. Be sure to keep sending them mail at info@elitextreme.com until they respond. From their BBB report, it appears they do respond, but just not consistantly.
Posted by Cococraze24 on 2007-02-16:
My suggestion is never use your debt card for online purchases,but in any event I would contact my bank and dispute the charges..
Posted by Sparticus on 2007-02-16:
Good advice... credit cards are much easier to dispute charges with...
Posted by blizlady on 2007-05-08:
Has anyone ever had good results from EliteExtreme? I found several bad comments, but it seems that they are a huge on-line vendor. I purchased a bluetooth earpiece from them a week ago, and it looks like it still hasn't been shipped. I also don't get responses to my e-mails, busy phone, etc., but I don't mind waiting a few extra days. I just don't want to wait a month! Thanks!
Posted by duckster91 on 2007-10-25:
I've been fighting with them for five weeks so far. I ordered two cell phone covers from them. When they didn't arrive, I was told they were on back order and would be in that week. Over a week later, they still had not arrived. I contacted them again and they said they were expected in that week and would be shipped out. Again, nothing. At this point I'm working with the BBB. If no satisfaction there, I'll take legal action.

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