Brookstone Complaint - Restrictive Return Policy - Return Policy
NEW JERSEY -- Cannot exchange or return items without a receipt. If a gift is received and no receipt - the recipient of the gift is STUCK with the exact Brookstone product - their new policy states that no items can be exchanged unless their is a receipt. Please note - Brookstone sells their own branded products - it makes no sense why a gift cannot be exchanged for a different model or item.
More Reviews on Brookstone: