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Dillard's Complaint - Poor management - Disgruntled former employee that hates Dillard's
Disgruntled former employee that hates Dillard's - Complaint
CHANDLER, ARIZONA -- I was an employee at a Dillard's store in the Phoenix area for seven months. During those seven months, I endured a lot of crap and was always hassled and treated with disrespect by management and other employees. I started off working on the dock, which wasn't so bad at first. Then, after a couple of weeks I realized how that place really operates and I started to question "Is this job really worth it?" After a couple of incidents that I had nothing to do with one night, I threatened to quit. I was talked out of it by a couple of co-workers, though. I then put in my two weeks not long after because I wasn't making enough money and they were working me to the ground. They only had me scheduled for four days off the ENTIRE month of January, whereas everyone else I worked with had at least two days off per week! I refused to work that schedule and that was one of the reasons I wanted to quit. On my last day with fifteen minutes to go, I negotiated with the Asst. Store Manager, whom I will not name. She offered to move me to the sales floor, and I accepted. I wanted $10/hr, but she gave me $9.50 and told me to deal with it. I then ran the young men's denim area for the rest of my employment there. To make a long story short, I put in my two weeks again, which expired on Saturday, May 5th. I was accused of stealing by the manager of the kid's department. She said they have me on tape stealing bedding. I told her off because I do not like being accused of something I didn't do. I was merely helping a customer out with their packages because there was nobody on the dock to help her. Am I just going to say no, I can't help you? I had her receipt in my hand and it matched the two packages that were waiting there. I think they fired me because they were mad that I was leaving. The damn place has become like a High School. They monitor the parking lot in the mornings and make sure that employees aren't parking in the blue area. They're even confiscating associate's cell phones! This company is ridiculous! All they care about are their pacesetters and opening up credit apps! I never asked a single person for a credit app during my employment there nor did I ever once wear a nametag! I hate Dillard's with a passion and I will NEVER shop there again because they treat people like crap and they are a very racist company! Notice their ads in the paper? The models are all white! Even if you're desperate for a job, don't ever work at Dillard's because you will hate every minute of it! Let's just get everyone together and boycott Dillard's and not shop there! Anymore disgruntled Dillard's shoppers or current/former employees out there? I want to hear from you!
Comments:
Posted by One-Eyed Willie on 2007-05-08:
Keep yo' pimp hand strong Azpimpin. I'll join you in your boycott, but only because there are no Dillards in SoCal.
Posted by WaxRash on 2007-05-08:
Chandler,AZ.I built a Denny's there long time ago,right across the street from a place called "Whataburger",never heard of them before my AZ experience.
Posted by Nohandle on 2007-05-08:
I don't know anything about the racist part because the employees seem to be pretty well represented by race in my local Dillards, and I hadn't thought of this until you mentioned it. As far as the cell phone confiscation goes, it's probably because the employees can't go for 10 minutes without answering a call.
Being accused of stealing? If someone accused me of stealing he had better be prepared for what followed.
Being accused of stealing? If someone accused me of stealing he had better be prepared for what followed.
Posted by Pomona Guy on 2007-05-08:
Sounds like someone should play Johnny Paycheck's song as he drives away from Dillard's.
Posted by ejack053824 on 2007-05-08:
Someone accuses me of stealing without proper evidence....they better get ready for an assault and battery being committed on them!! Total BS!
Posted by raizer1080 on 2007-06-14:
I really don't think it's Dillard's you should be angry with. You should of reported the person that said you stole something. And about the low hours, that happens everywhere. Managers don't know how to manage employees, let alone schedules. Most people quit because their hours are pulled back or get second jobs.
Posted by maryr on 2007-11-28:
I worked for Dilards in jacksonville. I can second you on the managers. I quit last Christmas eve due to my manager Edna. She was the worst manager I have ever seen. Its that EXCEL training!!
Posted by maryr on 2007-11-28:
They managers tell you to do something one way and then do it another and when you question them they get pissed. I especially hated to do returns. If you took one back that you should not have and you call them the next time you have a questionable return they act like you are doing something wrong!!! A bunch of idiots run that place!!
Posted by Momof3girls on 2007-12-12:
I also worked for Dillards and they always promoted how they are a "Family" company and how they want to treat their employees like family. What I hated was how you had to meet your sales per hour quota so you could get a raise, which I did, BUT then...when you meet your sales per hour quota, they THEN raise your sales per hour. You have to sell more or you get a paycut! Also, I hated how if you helped a customer in another department because those sales people were being lazy or maybe on occasion they were working with other customers and couldn't help the new customer...then those sales people would get mad at you for "stealing" their customer. Evidently Dillards loses alot of revenue due to employee theft, hince the clear purses that all the women associates have to carry so I guess they are always watching/spying on their employees and so that is why they went after you (even though you weren't stealing). I agree with the other "posters"...you should have been able to confront the accuser, but that probably would never be able to happen. The little guy going up against corporate!
Posted by DTaylor on 2008-03-30:
After I closed the register down the other night, making sure I counted the drawer twice, I was called in the next night and told the drawer was short $6. The manager then went on to say that $4 of it was "recovered" the next morning. OK - that makes no sense. When I counted the drawer, there was a lettle over $15 in change, and I left 15 1's, 6 5's, 2 10's, and a 20 - totalling $100 and some change. At first I thought maybe I had put the wrong stack of 1's in the green cash bag, but then to say 4 of it was recovered the next morning makes no sense. There were less than 20 1's in the drawer when I counted it, so to be off $6 is strange. I was forced to sign a paper for a written warning. It was later that I realized that the count in the drawer might not have been off, but rather the count against the receipts themselves (which I have no access to). So am I being accused of stealing? Or am I to be accountable for someone else's mistake? I did no cash transactions that night - we were so slow I only had 1 customer and they paid with a charge. Another woman in the department next to mine said everyone who touched one of their cash registers during the course of the day was written up because it came up short. Considering Dillard's allows 3 warnings before dismissal, this hardly seems fair. I am almost afraid to use the cash register at all because I don't want to take responsibility for anyone else's mistake. But we have to make our sales quotas or they will fire us...
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