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Heart Guardian Complaint - Unethical business--avoid - Cholesterblock
Cholesterblock - Complaint
I ordered Cholesterblock from this company. When I received the product with the cholesterol test kit, the kit didn't work. I contacted them and they told me they would send another kit. I waited to start the product so that I would have before and after test results (required for money back guarantee). Well, to make a long story short, I never got a replacement test kit, kept getting product and couldn't get them back on the phone to cancel. When I finally did talk to them they said they were sorry but it was too late to return the product and I could have store credit for other products (I never found information on any other products). I finally contacted my credit card company and cancelled my credit card and opened a new account to stop the charges from this unethical company.
Comments:
Posted by Noneill on 2007-07-20:
Sadly this is another case of not reading the fine print. This is one of those shady products that relies on the customer not reading it. Somewhere it stated that at the time of your order, you agree to subscribe to monthly refills until you cancel. And they never make cancelling easy.
Posted by Jeno on 2007-07-20:
That IS true, and I DID read the fine print which stated that. I did try to contact them to cancel after they failed to fulfill their promise (i.e. sending me the new test kit) but conveniently for them I was unable to reach them to cancel. Also, I received 2 shipments within a week of each other--"monthly"??? shipments. I think not!!
Posted by UrFriendlyPirate on 2007-07-20:
Stand your ground !
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