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baskin robbins Complaint - Bad customer service - Ice Cream
Ice Cream - Complaint
SAN JOSE, CALIFORNIA -- I went into the Baskin Robbins on Forest Ave in San Jose. I was served by a young brown haired girl. Did not catch her name, but I have to say the young lady was very rude. I told her I wanted Mint chip single she had me repeat myself four times. My voice is normal and I can talk loud if I have to so there was no reason that I had to repeat myself so many times and when I told her to open her ears she gave me the look of death. Finally I got tired up playing the little 16 year old game that I put my 3 month old son back in his stroller and we left. I will never return to that place again.
Comments:
Posted by Anonymous on 2002-09-10:
Maybe she was having trouble hearing you. Maybe her ears were clogged from swimming or a recent plane trip. Maybe she was handicapped. Would it have killed you to speak a little louder?
Posted by Anonymous on 2002-09-11:
You told her to open her ears and now your putting out on the internet that SHE was rude?!?
Get real (and some patience)
Get real (and some patience)
Posted by Anonymous on 2002-09-11:
I am more concerned with your rudeness than the girl behind the counter. You need to open your eyes and read and think about these responses.
Posted by Anonymous on 2002-09-11:
Some times, if we are not really familiar with certain words, or terms, it is very hard to understand what is being said to us. The girl, obviously could not understand you, or she would not have asked you to repeat it. I think we all should practice our patience and our kindness toward one another.
Posted by Anonymous on 2002-09-11:
sounds to me, like you're an inpatient,rude,sucky customer! speak correctly, or shut your trap!it's only ice cream!
Posted by Anonymous on 2002-09-11:
Better not go back then. Someone might ask you to repeat what you said so they get your order correct, thus giving you one less thing to complain about. Imagine how awful that would be!
Posted by Anonymous on 2002-09-12:
One scoop or two!
Posted by Anonymous on 2002-09-12:
were you talking with your head looking at the ice cream through the glass, because i'm sure that muffles your voice some. i think you were really rude and impatient
Posted by Anonymous on 2002-09-13:
"when I told her to open her ears she gave me the look of death." Thats all? Shoot, I would have thrown your @ss out of the store on the spot.
Posted by Anonymous on 2002-09-20:
Kids seem to be getting rude these days. I'm sure she and her co workers were just playing a game to see how many customers they could piss off....
Posted by Anonymous on 2002-09-23:
What's the matter? Were you jealous that she is young and pretty and you are nothing but a fat housefrau now?
Posted by brittany1485 on 2004-02-29:
All you had to do was speak up. I'm sure that wouldn't have required a whole lot of effort on your part. There was no need to tell the cashier to "open up her ears." Maybe YOU should open up your MIND. If a friend/acquaintance/superior at work asked you to repeat yourself, would you tell THEM to open up their ears? I don't think so. You need to drop the self-righteous attitude and get over yourself.
Posted by brittany1485 on 2004-02-29:
"so there was no reason that I had to repeat myself"... actually, there was a reason- SHE COULDN'T HEAR YOU! duh.
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