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NCO Europe Informative - Emotional bullies
LONDON, ENGLAND -- I am so glad to have found this site after receiving an emotional bashing from these sick people who are employed by NCO europe I have somewhere I can take out my frustrations cos if I kept it all in I would be in danger of having a heart attack. Nco had been taking payments from my bank account for four months but I noticed a few weeks ago the payments had stopped so I tried ringing them them to see what the problem was as there were sufficient funds in my account to cover the debt, as normal I spent over an hour trying to get through to them with no avail so left a message for them to call me back. They did ring me back and explained it was a problem on their part and it would be be rectified and I would be contacted to assure me the payments were still been taken.I never received this call from them and after checking my account on the arranged payment date realized they were still not taking out the payment so decided to call them again to sort this out once and for all. I left it till just before closing time hoping I might get through to them.After afew minutes I did manage to speak to some one ,at this point I was very calm and collected and tried to explain the situation to which I was told they didn't care who I had spoken to previously and what I had been told and that I had not been making the payments as arranged and that I would be taken to court and bailiffs would be sent to my property I continuously tried to explain that it was not my fault but was spoken to with such contempt I could not believe what I was hearing .I ended up loosing my temper and asked why he was treating me this way to which I was told" because I can".
I told the man to take me to court and that it would just let the judge see what a heartless b****** company they were,he contiued to speak to me in this way until I began to cry at which point it was obvious he was getting a sick kick out of hearing me upset he also called me a cry baby and said he would only speak to me if I aplogised for swearing at him. At this point I just wanted to resolve the situation and did apologize to which he taunted "I cant hear you" three times in order for me to say it louder then laughed and I could also hear other people laughing in the background so I quickly took back the apology as I told him the situation was upsetting my children as they do not like to see there mum get upset he said he didn't care.
I also told the man that he was harassing me and that I would be taking legal action against him and would be contacting the police about these unorthodox practices to which I was told that was the funniest thing he had heard all week. At this point I realized I was wasting my time speaking to these sick people who thrive on upsetting people and terminated the phone call before he had chance to do so and in order to get back some control, which is half of the problem with these kind of people, they like to control. Any way I have taken legal advice and found out a bit more about this company and the fact they are trained to act in this way.All I can say is what is this world coming to it frightens me the mentality of some people.Will let you know what happens anyway, these people need to be challenged.
I told the man to take me to court and that it would just let the judge see what a heartless b****** company they were,he contiued to speak to me in this way until I began to cry at which point it was obvious he was getting a sick kick out of hearing me upset he also called me a cry baby and said he would only speak to me if I aplogised for swearing at him. At this point I just wanted to resolve the situation and did apologize to which he taunted "I cant hear you" three times in order for me to say it louder then laughed and I could also hear other people laughing in the background so I quickly took back the apology as I told him the situation was upsetting my children as they do not like to see there mum get upset he said he didn't care.
I also told the man that he was harassing me and that I would be taking legal action against him and would be contacting the police about these unorthodox practices to which I was told that was the funniest thing he had heard all week. At this point I realized I was wasting my time speaking to these sick people who thrive on upsetting people and terminated the phone call before he had chance to do so and in order to get back some control, which is half of the problem with these kind of people, they like to control. Any way I have taken legal advice and found out a bit more about this company and the fact they are trained to act in this way.All I can say is what is this world coming to it frightens me the mentality of some people.Will let you know what happens anyway, these people need to be challenged.
Comments:
Posted by Ponie on 2007-08-21:
Marks of punctuation and paragraphs are your friends.
Posted by Dior4Me on 2007-08-22:
The time of your call to this imbecile would be recorded either on your phone or on theirs. It cannot be erased. You need to call the police, the better business bureau. I have mentioned before, "outsourcing" that companies do, and you can be talking to some pervert who is sitting there amusing himself. The entire purpose of outsourcing is to save money. This means that they pay little, and have to take whomever they can get. In no way should you be subjected to this but you no doubt are not the only one. Once the newspapers, etc. get hold of this, more people will come forward. Just remember, they are "outsourcing" and the people know and can do what they please because the company is not going to find such low paying workers anywhere. I feel bad for those who really need the work and are desperate and who try very hard but there are those out there whom you are speaking to in a scenerio that would shock you and make you pity this poor clown rather than report him.
Posted by warddw1526 on 2007-08-22:
Unless anyone is an expert in the debt collection laws of Englad, I would leave this one alone. I work for NCO, in North America, but know nothing about collection laws in England.
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