[X]
Write ReviewJump to 
6
Helpful
Votes
Votes
AirTran Airways Informative - Business class seats - Business class seats
LAGUARDIA AIRPORT, NEW YORK -- Well, I traveled to Denver in August and bought business class seats on AIR TRan. I purchased the tickets way ahead of time and bought them because they were the cheapest Business class seats.
Well, i have traveled business class in the past and have always been delighted with the seats and service. I was expecting business class like you would get on American Airlines. Well, my fault i guess. I thought the significantly cheap airfare was because i bought it on Priceline. I also haven't traveled in quite a while.
Well, the business class seats are miserable. I can imagine what the economy class seats are like. You are way in the front, of course, but people come back and forth to use the bathroom. Well it becomes like sitting in the back of the bus where you are too close to the bathroom. The problem with the business class option with Air tran is that they really don't have business class. THey should call it economy plus and it should be a lot cheaper.
If you buy business class because you need the size to be comfortable. You may want to try another airline. I fit in the seats, however, I was just disappointed because I expected luxury like you get on the other airlines. There was also no movie to watch, just xm radio.
Okay you say I should have known.
Customer service was actually very good. Everyone was polite and courteous. When I called to confirm my flight by phone it was suggested to me to board on line which made it easier to check in quickly. The flight attendants were courteous and helpful. My problem is with the plane ride itself, i felt like I was on the subway.
Well, i have traveled business class in the past and have always been delighted with the seats and service. I was expecting business class like you would get on American Airlines. Well, my fault i guess. I thought the significantly cheap airfare was because i bought it on Priceline. I also haven't traveled in quite a while.
Well, the business class seats are miserable. I can imagine what the economy class seats are like. You are way in the front, of course, but people come back and forth to use the bathroom. Well it becomes like sitting in the back of the bus where you are too close to the bathroom. The problem with the business class option with Air tran is that they really don't have business class. THey should call it economy plus and it should be a lot cheaper.
If you buy business class because you need the size to be comfortable. You may want to try another airline. I fit in the seats, however, I was just disappointed because I expected luxury like you get on the other airlines. There was also no movie to watch, just xm radio.
Okay you say I should have known.
Customer service was actually very good. Everyone was polite and courteous. When I called to confirm my flight by phone it was suggested to me to board on line which made it easier to check in quickly. The flight attendants were courteous and helpful. My problem is with the plane ride itself, i felt like I was on the subway.
Comments:
Posted by superbowl on 2007-09-02:
This was a great quote from another blog about bad airlines:
"AirTran Airways: Granted, I was foolish enough to buy a connecting flight through Atlanta. But there was simply no need to remind us that we were merely the cut-rate beef that keeps your sad operation barely afloat from year to year. The flight was delayed and delayed and delayed with impunity, and not a single AirTransylvanian (at the gate or on the phone) even bothered to make their various conflicting lies sound convincing. When your employees already behave as the living dead, how can we expect them to care if we're all killed as well? Do you really think I'm going to use that $20 consolation coupon toward future AirTran torment?"
"AirTran Airways: Granted, I was foolish enough to buy a connecting flight through Atlanta. But there was simply no need to remind us that we were merely the cut-rate beef that keeps your sad operation barely afloat from year to year. The flight was delayed and delayed and delayed with impunity, and not a single AirTransylvanian (at the gate or on the phone) even bothered to make their various conflicting lies sound convincing. When your employees already behave as the living dead, how can we expect them to care if we're all killed as well? Do you really think I'm going to use that $20 consolation coupon toward future AirTran torment?"
Posted by Hugh_Jorgen on 2007-09-02:
You are confusing business class with first class. All AirTran promises you is a bigger seat with more legroom and two free drinks. It's not a traditional first class service and it's not priced like one. I fly them pretty often and I have always had a good experience.
Posted by Catherine50 on 2007-09-03:
No, I am not confusing business class with first class. Business class on the other airlines is a lot better than AIRtran. Airtran is cheaper than the other airlines I agree. When you see the cheaper price for Air Tran Business class you should be aware that it is not the same as the other big airline companies. IF you like the service good for you! I just say buyer beware! Depends on what you are looking for.
Posted by VF-213 on 2007-09-07:
You gave me a good laugh! AirTran like JetBlue and Southwest are "discount" airlines.... real business people don't fly them... its for families with screaming kids heading to Orlando. Try a real legacy carrier next time.
Posted by leopard on 2007-09-18:
I'm surprised you didn't pull a "britney spears" and get up and leave when you discovered that the seats weren't leather. you're a snob!!
Posted by Ben There on 2007-09-22:
"No, I am not confusing business class with first class"... Yeah, you are. Delta, American, Northwest, United, Continental and other major US carriers call their premium DOMESTIC product "First Class". Those seats are about the same size as Air Trans "Business Class" and they are normally leather, but you get food on the longer flights plus all the free booze you want till you get cut off. Those carriers reserve the name "Business Class" for thier international product, which sometimes is the same seat as domestic first class, but on long haul aircraft the seats are a lot better as they tend to recline more, have more leg room and foot rests, personal TVs, etc... Very few US Carriers have International First Class anymore (I think it is just AA and United). International First seats normally provide a "suite" environment with complete lay flat seats and much more privacy (all for the price of 10K). That said, Air Tran does not claim to have the same domestic premium product as the major carriers (first class), and thus calls it by a different name (business class).
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
