Don't believe everything you see and hear in commercials. Before spending hundreds of dollars on arch supports that won't work and potentially cause more damage, see your doctor. I bought into the product which did nothing to alleviate my pain and in fact would not have helped with the foot condition I had. What's worse is that you can't get a refund.
I believe that a company that stands behind their product should have no problem giving a refund when they don't work as stated.