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Video Only Complaint - Bait & Switch - 50" TV
50" TV - Complaint
FEDERAL WAY, WASHINGTON -- We researched the product we wanted and found it at Video Only at a competitive price. We picked the stand that specifically went with the TV and they indicated that they were currently out of the stand, but "No problem" they'll just loan us a different one until ours came in. Yeah, right. They listed the "loaner" on our receipt and hand-printed that they would switch when our model arrived. The problem? The model never arrived. In fact, Hitachi stopped making them in 2005 and they would never be made available. I spoke with numerous sales people and managers who put me off for months before I learned that this model was not being manufactured. HORRIBLE service. Now, we're stuck with a stand that is in NO way comparable to the stand we wanted.
My advice? If you're purchasing something there, make sure you WALK OUT OF THE STORE WITH IT.
My advice? If you're purchasing something there, make sure you WALK OUT OF THE STORE WITH IT.
Comments:
Posted by HappyJoyBear on 2007-09-11:
Have you try searching ebay and/or craigslist for it?
Someone may have one for sale…
Someone may have one for sale…
Posted by Too Good To Be True on 2007-09-11:
Angelas2cents: There has to be more than one brand or model of T.V. stand that you can purchase. Good luck.
Good information.
I voted your review 'Very Helpful'.
Good information.
I voted your review 'Very Helpful'.
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