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MBNA Complaint - Poor customer relations - Credit card services
Credit card services - Complaint
INDIANA -- I have never been so upset as i have with MBNA. My wife and I have been faithful customers for many years and have always paid our bill on time. Recently we received our monthly statement only to find that our interest rate had almost doubled and as did our monthly payment.
When we called in to find out why, we were INFORMED that after reviewing our credit report, MBNA decided that we had become a risk, and even though we had paid on time all those years, that it was their right to increase the interest rate and payment amount to satisfy MBNA high standards.
When we called in to find out why, we were INFORMED that after reviewing our credit report, MBNA decided that we had become a risk, and even though we had paid on time all those years, that it was their right to increase the interest rate and payment amount to satisfy MBNA high standards.
Comments:
Posted by Slimjim on 2007-09-19:
MBNA has been taken over by Bank of America. The timing sounds directly relative.
Posted by Stew.old on 2007-09-19:
JayD -- I think wkw's problem is that their loyalty and good habits were rewarded by a doubling of the interest rate. In my book that's a valid complaint.
wkw - Hopefully you can transfer the balance or pay it off some how. You got every right to be p*ssed. Thanks for taking the time to post your experience. I voted your review 'Very Helpful'.
wkw - Hopefully you can transfer the balance or pay it off some how. You got every right to be p*ssed. Thanks for taking the time to post your experience. I voted your review 'Very Helpful'.
Posted by Too Good To Be True on 2007-09-19:
wkw: I voted your review 'Very Helpful'.
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