I was amazed and relieved to see all the other negative reviews filed about NCO Financial. Wow, these people are really something else.

Here's my story:
I got a call from them regarding an overdue balance of about $25 for an account with a web-hosting company I had signed onto a few years ago. My credit card number had changed, and I had forgotten all about the website I made using the hosting services...

it hadn't really worked out.

So the web-hosting company, 1&1, didn't say anything to me until a few months later as this balance accrued, and proceeded to hand my account over to NCO Financial who phoned me up to inform me 'my credit was in danger.' I don't know all the rules regarding these things, but how much damage could $25 do to anyone's credit? Anyways, I called the web-hosting company back to sort everything out. They immediately transferred me to NCO.

After waiting for a few minutes, and getting one confused employee who didn't know the account code I had been given, I was transferred, and the conversation went like this: "Ok, so you owe 26.XX US, which is about 28.XX CAD... go to your online banking site, and pick us as a payee, and- what was the amount again?"
He stopped in the middle of his online banking description and drop-down menu story to ask me this point-blank question. Of course I hadn't gotten the exact amount down, I was going to ask him for it after he had finished explaining how to use the internet. "Uh, 25 dollars or something." I kind of stuttered, surprised that he had become so abrupt all of a sudden. Well, this did it. He lost it!

"SEE, YOU DON'T LISTEN!" He started hammering away at me, like I was some drug addict in for thousands of dollars in coke and he was the mafia there to collect after years of a worsening relationship.

1 | 2   Next Page >

Next NCO Financial Systems Review >>>