I've always hated DJ's at weddings. Next time, try a local band. They are cheaper and can me a heck of a lot more professional than a DJ could be and they are much more accomidating to requests.
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Only 70% refund for their breach of contract? I'd sue them for the remaining 30%.
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Having just gone thru my daughter's wedding you truly have my sympathy, we had a DJ but he is local in our small town and was wonderful! good luck in the future!
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I used this company to video tape my wedding ceremony and reception. The videographer was a nightmare. He was rude to the guests. He video taped one of the bridesmaid's shoulder throughout the entire ceremony. He did not get one shot of the groom and I. Very unprofessional company! Trust me, anything is better than going through this company.
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I wish I had seen this before I hired these horrible people for my wedding. When I say that I had the EXACT same experience, I could not be more honest and shocked. Same thing leading up to the day: no contact. The day before, all hell broke loose. They didn't have the music on the big day, father of bride, first dance, etc. They had to use MY IPOD!!! They didn't know the wedding party, they didn't make announcements, and I had to make my own announcements. The DJ left and his idiot assistant stood in while all of my guests had to help her because she didn't know how to use the system. I was completely crushed and did the exact same f ... more >>
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I have been a professional DJ and event manager for over 19 years. This story is appalling. Unfortunately, there are few barriers to entry into the Wedding DJ profession and consumers think that entertainment is where they can save a bunch of money by hiring a cheap DJ. The old addage of "You get what you pay for" is as true in the wedding industry as it is elsewhere. Nothing can ruin your wedding faster than bad food or a bad DJ/MC. You shouldn't think of a DJ as a guy spinning music. He is the central point of contact, ad-hoc wedding planner, and the "face" and "voice" of the reception (if you have not hired a wedding planner).
For ... more >>
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Honestly, I've had a similar problem, and am thinking of ways to get what I want, and have them fulfill their contractual obligations. It's been nearly four months since my wedding, and my wife and I have yet to receive our video in the mail... We did just receive an email from a company representative stating that they would send us a total of four DVDs, but to be honest... that is not compensation for three months of ignored phone calls, and an ignored BBB complaint that was very clearly written...
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I am a Dj from Texas that has been contracted out by this company. They use contracted Dj's this is not a company that employs their own Dj's. This company is stationed in Kentucky. They tell everyone they are local. Yes they serve the USA. But they do not have offices in your area. You won't be able to go knock on their door and ask where your refund is or why they didn't show up at your wedding. You have to deal with them over the Internet which is very difficult. You are probaly wondering why I am bashing this company. Well, here's the reason. I have not been compensated for 5 jobs that I have done for them. They will not return my phone ... more >>
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What's with this DJ- disco thing at weddings..! what's wrong with a good 'ole polack accordian combo like they used to use years ago...?!
Give 'em 50 bucks, a plate of food and all the beer they could drink and you'd have been all set...
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This company was terrible, the worst experience with any company that I have ever dealt with. The DJ was borderline incompetent and the Videographer brought a date that was inappropriately dressed for a formal wedding. He did a terrible job and since then we have called the owner, John Kruer in Kentucky, 5 separate times. Each time he claimed to be too busy to speak to us. He will tell you that he will call you back but he never does. We have called him 5 times now with no resolution. To this day we still do not have our video nor can he tell us when to expect it. I can not believe anyone could have a pleasant experience with this company or ... more >>
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I remember watching this company get sued on TV and they lost.
I definitely would like to see that again considering how bad of a company they appear to be (and probably are).
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I guess I'm not the only DJ who's been screwed over by this company. Not only is this company mistreating their customer's, they're also hosing the lifeblood that keeps their company going.
I found out about the company in response to a Craigslist ad (no harm on their part). The person who posted the ad was needing a DJ quick. I responded thinking they were a legitimate company. They put me on their DJ contractors list to inform me of future events that they needed DJs for. Surprisingly, with how lousy this company treats their customers, they somehow manage to book 30-40 events every weekend nationwide!
I ended up taking a gig for them ... more >>
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Hiring A Solid Gold Sound to videotape our wedding was a HUGE mistake. Not only have we still seen NOTHING, but Jon Kruer, the owner, has been completely uncooperative and very shady about everything. He screamed and swore at my husband, threatened to sue us if we posted a single negative comment about him on the internet, and has realy just been horrible to deal with. He can spew excuses a mile long, but can't answer a single direct question. If you want to receive a product and be treated with even minimal customer service, do not hire this company. We spent nearly $1,000 and will now be spending even more to sue him. This has been a horrib ... more >>
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John Kruer is a very skillful negotiator. In fact, he can stab you in the forehead with a cold salad fork. In 15 minutes, he'll have you convinced that not only did YOU do it, but it's the best thing for you at the time.
There is a pattern to him. When he wants your money, he's your best friend. Then as the relationship progresses, he becomes cold. The last and final step in the relationship is that he either accuses YOU of stealing from him or some unscrupulous employee.
He tries to teach "franchisees" about running a business, but he keeps hiring people that "steal" from him. Hmmm, good at business? The franchisees are to learn ... more >>
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Hi Katie, I just read your review regarding A Solid Gold DJ Service. Everything I read and that was entered by you is all very familiar to me. I'm a DJ who does subcontracting for A Solid Gold Sound. Right now they owe me for 4 events and which all are going on more than 30 days past due. I'm glad you wrote your review about this unreputable company. I would love to see them go completely out of business and it is people like you who can help cause this to happen. Truth about ASGS (a solid gold sound) is, they have no DJ's of their own. They're simply a middle man. They go out to bridal shows and set up their little booths and try to book as ... more >>
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MY VIDEOGRAPHER HASENT BEEN PAID HIS CHECK FROM A SOLID GOLD SOUND KEEPS BOUNCING..I HAVE NO VIDEO YET AND I GET LIED TO EVERYDAY THEY TELLME ITS IN EDITING BUT ITS STILL WITH VIDEOGRAPHER...MY DJ WAS A TRAIN WRECK..HE WORE A SWEAT SUIT..WHAT DID HE THINK HE WAS SETTING UP IN A GARAGE FOR SOME LITTLE KIDS BIRTHDAY PARTY??????? TUX WAS WHAT HE WAS SUPPOSED TO WEAR BUT HE SAID HE WAS TO "LARGE OF A MAN" FOR A SUIT! DONT GO WITH THIS COMPANY YOUR DJ WILL SUCK AND YOU WILL NEVER SEE YOUR VIDEO!
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"DJ WILL SUCK AND YOU WILL NEVER SEE YOUR VIDEO!"
Considering it's been 2 years since this complaint was posted... I'm pretty sure they know that.
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I also have been screwed over by this "company." I performed a dj service back in August for these people and have yet to be payed. The idiots continue to call me, not to discuss paying me but to try to get me to work events for them. If it were my event, I would not hire a dj from a solid gold sound as their dj's are random joes off the street who need no credibility and whom they have never met. It would be very likely for you to get someone who was no good or does not show up. DO NOT TRUST THESE JERKS!!!!
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i've heard that about solid gold
that they don't pay the DJs
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Anyone who is hiring a DJ for a once (hopefully) in a lifetime celebration should spend the time to hire a professional DJ that is insured, has experience doing that type of event and doesn't charge a "bargain" rate. Your DJ will have control of the event for 5-6 hours and it is essential to hire someone who knows what they are doing. Cheap entertainment is just that...cheap, and there is usually a reason it is such a bargain. A great DJ will also do much more than just play music. They should assist in planning, be an excellent speaker, have the ability to co-ordinate the whole evening, use professional grade equipment (not a laptop and 2 ch ... more >>
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By the way...I totally sympathize with this bride. It appears she unfortunately came across someone who just doesn't seem to care.
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I have been in the DJ/Entertainment business for over 15 years. I manage a franchise of the largest DJ company in North America. We are a Fortune Top 500 franchise, and I have been the manager of a local franchise of this Fortune 500 DJ company for almost 6 years. In the last 3 years, I have received 6 phone calls on the day of the event, from either a hall manager or a friend of the bride frantically looking for a DJ to come and entertain guests at a reception that evening because the other DJ service did not show up. I'm proud to say that we had a DJ available at everyone of the six occasions and were able to save the day for each bride and ... more >>
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I am amazed that people also look for a bargain regarding the video. People refuse to pay a fair price for a difficult and time-consuming (editing) job. I've been insulted over and over after offering a fantastic price to a friend, or a friend of a friend, only to have them say "We were looking to spend about $100 on the video. It's no wonder that so few people stay in the business for very long.
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Sheriff, it seems anyone with a PC and some video software thinks they can do a better job than Hollywood these days. If I was in that biz and got offered $100.00 for a job I wouldn't even return the call.
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My husband and I booked our wedding DJ and Videographer with A Solid Gold Sound back in February of 2008.
We gave them a $100 deposit at the time of booking.
We did not hear from anybody at A Solid Gold Sound until 2 weeks prior to the wedding on July 29.
At that time we had gotten a call asking for the payment in full.
We went through VERY few details with this gentleman and he said that a DJ and Videographer would
be in touch with us later on in the week or on Monday August 4th at the latest.
My husband, Mike, gave the gentleman a "Check by Phone" for the remaining amount of $1310.
Monday August 4th came around and somone fr ... more >>
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