If a sales rep comes to your door, pretend you are not home. Here goes my long and winding story:

The first install tech wanted to drill holes all over my 10 year old pre-wired for cable home and run wires under carpets and along floorboards and over doors etc. He left his cell phone behind after I told him please cancel order and I waited 3 hours for him to return for it.

Then a week later he called to say he had left his drill in my basement!

Oh yeh and he told me he cancelled the order but I had to spend hours on the phone after receiving bills for the service never installed and a promise that I would get a $100 VISA card for my problems. Haven't seen the VISA card yet and will probably have to spend 20-30 minutes on the phone tracking it down.

After that a box arrives telling me to return the equipment that the tech took with him so another hour on the phone.

So anyway another sales rep calls and I tell him my sad story but hubbie wants NFL network which our local cable company doesn't carry so out of love I say let's try again with a good install tech because I stopped some techs in the neighborhood who told me the whole house didn't have to be rewired and existing cable lines could be used. So sales rep arranges to meet me at dinner time but unbeknownst to him another rep in the neighborhood just happens to knock on my door at dinner time and steal the first rep's sale because I thought the wandering sales rep was the one coming at dinner time. So anyway, the first rep calls me to say the second rep stole his sale and I'd have to cancel that order etc. Well his boss I guess says "no" so I get a call to just leave things as they are.

Glutton that I am I still go ahead with an install date for this second attempt but upon calling for something I can't even remember now I am assigned a new account number and a new install date.

The night before old install date computer calls my house and tells me techs are coming on old install date.

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