A couple of months ago, several of their servers crashed, and our website was down for over 2 weeks before we were allowed to upload it. We finally were able to move the web hosting to Godaddy, but since
Network Solutions had moved our domain name to another of their servers, we couldn't move that for 2 months!!! Now, the 2 months has passed, but they won't acknowledge our requests for the authorization code to transfer the domain name.
It's been 3 days, and they won't respond. It's INSANE! Stay FAR FAR away from this horrible company!