Charges appear on your phone bill that you did not authorize, it called cramming, company's can simply charge ATT for services you never ordered, never requested and you have to pay them or your phone will be disconnected for non payment. One of the biggest scammers or crammers is:

ENHANCED SERVICES BILLING INC.

Phone: 800-570-0269
7411 JOHN SMITH DR. STE. 200 SAN ANTONIO, Texas, 78229 U.S.A.

ATT says they are powerless to do anything to stop this and must collect the charges, even though they know they are fraudulent charges.

It showed up as enhanced services on my bill $12.95. I thought for months it was the 3 way calling, call waiting and call forwarding I had on my service with ATT.

To try and stop this according to ATT. You must call the company and tell them that you did not order service, do not want service of any kind and want the charges reversed. The company then must agree to this and authorize a credit, give you a reference number for your refund or charges.

Good luck, the numbers will usually say they are closed or your put on hold and never pick up again.

I was told by an ATT employee who thought it was the consumers fault that this type of problem was because people did not vote or pay attention to the the FCC. She said she hears complaints like this every day.

Said it was not ATT's fault, that ATT just billed for these services, over 200 hundred different companies and made no money what so ever for these services or the billing of these services. When was the last time ATT gave you something for free??

She did say, if you called and could not reach the the crammers, that you could then call ATT back and dispute the charges, again, and that they could put them in a pending file and you would not be charged. However, if you don't pay the charges and do not have authorization to not pay for services that you never ordered.

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