Orchard Bank Complaint - Orchard Holding Payment - Credit Card
Credit Card - Complaint
ILLINOIS -- I have had this card for three years. I recently set the card up to automatically withdraw funds from my checking account. I then set up bills to withdraw funds from the credit card.
They decided, out of the blue, for no reason that they can disclose to hold my funds for up to 14 days. The funds have left my bank account and are now sitting in limbo (I feel in their bank drawing interest) until they "verify funds."
It was an electronic payment, so they actually have the verification or my bank wouldn't have OK'd the funds to begin with. Not one customer service agent can explain to me WHY they have held THREE payments in the amount of 150.00.
There is to be another automatic payment in 5 days... wonder if they'll decide to hold that too.