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Discover Card Compliment

Love My Discover - Credit Card

3
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Posted By: spectacularone on 3/9/2008

Okay, am I the only one who's noticed all the outsourcing of customer service jobs? I try to call on my WaMu and each and every time I get a call site in India. Ditto Capital One.

When I need to call on my Discover card a very nice, friendly American answers my call within 60 seconds.

Good job Discover for keeping jobs here in the states and for providing me someone to speak with that can speak clear English. Now that's priceless!

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ejack053824 (03/09/2008)

I love my Discover Card to.

oldisgood (03/09/2008)

I too, love my Discover card. Years ago, i totally forgot to pay my bill on time as we were traveling (RVing). As soon as I remembered the bill was due, I called, explained why I was late making the payment late and asked if they would please remove the interest penalty that accrued. They said yes!!! I went to the nearest Sears store (At the time they were connected with Sears) and paid in full that same day. I love Discover. I have never been late since.

DBone (03/10/2008)

Yes, you are the only person in america to notice that customer service jobs have been outsourced. Thanks for the breaking news.
Discover is a horrible card.

forcomplaintsonly (03/21/2008)

I have noticed that most call centers have been outsourced to countries that they almost can speek english, but they do not understand it. it gets frustrating.

I love my discover card too, we were going through our cards and was going to cancel the discover card, because the interest was so high, not that we used it, but wanted to weed some out, the rep said just a minute and I am sure he checked our credit rating(not bragging but it is excellent) and said they could drop it from 19.99 to 8.99, even though we had no intention of using it at that time, but since they offer money back we started using it, we never carry a balance so we are ... more >>

aquasue (04/14/2008)

Discover Card is the only card with all its customer service centers here in the USA. They take pride in that as well. That is awesome the someone noticed other than me! Everytime I call I explain my situation and they are always willing to do what they can to help. Of course within means..they cant do miracles for people who cant be responsible. I love my card too I use it where ever its accepted.

CreditCardAdvice (05/01/2008)

Its great to hear from happy customers, I work at Discover and I'm glad you guys are noticing that.

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