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Broadway Photo Complaint - Horrible, Deceptive Deallings With Customer - Camera With Accessories
Camera With Accessories - Complaint
BROOKLYN, NEW YORK -- I order a camera on line. The next evening I received an email telling me I needed to call to confirm the order. Since I had paid for 2 day shipping I'm thinking the order should be on its way. The fast-talking salesman has me ordering $599 worth of stuff for a $279 order. Within 30 minutes of this call, I cancelled the order via internet. I have since been told that that was too late the order had been processed. I would have called to cancel the order but the order lines closed at 9pm and I was not off the phone with this guy until after 9pm. I realize that I did place the order and allowed my self to be strong armed into thinking I needed more than what I ordered.
Now I have to pay a $100 restocking fee. The "extras" I ordered turn out to not be necessary at all for the operation of the camera.
Now I have to pay a $100 restocking fee. The "extras" I ordered turn out to not be necessary at all for the operation of the camera.
Comments:
Posted by Slimjim on 2008-04-08:
These Brooklyn camera outfits are all flim flam joints, and I usually won't generalize anything like that. Contact you credit card company and dispute any charges. If that doesn't work, contact NY's consumer affairs or attorney general and file a complaint. Receiving a complaint about one of these places with ten their different names would not be uncommon for them and I would think the business may offer a refund just to show a resolution to keep the state off their back.
Posted by PassingBy on 2008-04-08:
When you shipped the merchandise back I hope you used a service that supplies a tracking number. Otherwise they will claim they never received it. Even then some of these places will claim what you returned was damaged or missing parts and you won't get a refund at all.
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