Blair.com Complaint - Easy Saver Coupon - Easy Saver
Complaint
Review by GJ011 on 2008-04-22
HOUSTON, TEXAS -- Watch the popup on this website offering a $15 coupon on your next order. I was at work trying to sneak in an order and grabbed at the coupon. What I learned later was that in order to qualify for the coupon, I had to subscribe to a service. Since I didn't want that, I called on my cell phone - while standing outside on break in the rain at work - and explained that I wanted it cancelled less than two hours later. I was left on hold (pending customer service finding the number to cancel it) for the remainder of the 15 minute break.
Leaving someone on hold that long without coming back on the line with what should be easily accessible information is not acceptable and I will not pay the charges.