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Big O Tires Complaint - The Worst Tire Store - Tires
Tires - Complaint
COLORADO SPRINGS, COLORADO -- On May 28th we took in our car to have all 4 tires replaced. We paid $836 and left. At 6:03 pm we noticed that we had a flat back right tire. We contacted Big O Tires on Woodman and Rangewood to let them know. They advised us that they close there tool boxes at 6pm and there was nothing they could do for us. We were stranded and had to call a tow truck.
I will never take my service back there nor would I recommend them to my worst enemy.
I will never take my service back there nor would I recommend them to my worst enemy.
Comments:
Posted by Robf on 2008-05-29:
And if you had called at 6:10 they would have been closed and you would have still been stranded. How long had it been since you left the tire store? If they close at 6:00, I would guess they would have rectified the tire problem the next day when they opened. How long were they to wait until you got the car back to their store that night?
You didn't have a spare to put on to get you unstranded?
Sure, it is agrivating but I don't think there is much the tire store could do for you at that moment.
You didn't have a spare to put on to get you unstranded?
Sure, it is agrivating but I don't think there is much the tire store could do for you at that moment.
Posted by Ghost of Doc J on 2008-05-29:
More importantly, was the tire defective or improperly mounted? Since the complaint does not fault the tires, I wonder how long Big O Tires was supposed to stay open...waiting for your possible flat tire call to come in.
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