I am glad to see another recent post! This has been happening to us off and on over the past 5 years. But this last one less than a month ago is it!
We are a small business who relied on the online and payroll services till we were told there is something with a post, a hard post and available. So I do not check the accounts everyday anymore.
What good are computers if you can be accurate by paper and pencil!
Now that BOA has the new Atms that takes the checks and reads them and the money is posted to your account if deposited by 8 pm is a line of crock too. Two weeks ago we deposited a check to find out 6 days later that they had put a hold on it. Deposited it on the 16th, the
deposit slip said it would post on 5/16. Here we are depending on the monies to pay our suppliers and vendors. To receive a letter on the 24th stating the funds were being held till 5/28. Crediting our account $100 of the $1,180.00. They did not first attempt top send out the letter till the 19th, then added more postage on the 21st. So in 8 days we are bouncing 20 transactions, then the
fees from BOA on top of that which are $35.00 each. And then the suppliers that we paid which had bounced, their fees.
My husband went in to the bank and first they told him that there wasn't anything they could do. Gave him the "Post, hard post, and available" motto. That is when I pulled out the deposit slip and it stated right on there that it would post to the account on 5/16. He went to where we opened the account and spoke with the bank manager. She refunded 17 of the 20 bounce fees that had posted to the account. Never the less those bounces fees had a roller coaster effect on what we had deposited after that too. Yesterday I went to sign on to post a payroll check to notice some how we were in the negative again when my ledger read $882 as the balance.
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