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X10 Wireless Technology, Inc. Complaint - Poor Service And Product Quality
Complaint
I ordered a camera security system and upon arrival found the advertised quality was no where near the quality of the picture that I was viewing on my television. I called the company and received an RMA - I shipped the product back and this is where it gets interesting. I had to make number of calls and after 6 weeks find myself sorry I ever did business with this company. I finally had to file a complaint with my credit card company because x10 asserts I did not return all of the equipment. So I have to send the tracking number so they have proof of weight. I don't think this will end the problem. I will be required to send other "proof" in hopes that I will give up (this is conjecture e but my experience so far).
Do not do business with this company - spend a few dollars more for better quality and peace of mind that if something does go wrong you will not get the run around.
Do not do business with this company - spend a few dollars more for better quality and peace of mind that if something does go wrong you will not get the run around.
Comments:
Posted by KenPopcorn on 2008-07-07:
If I am remembering correctly, this company has a long and very sleazy history.
Posted by dt66 on 2008-08-30:
I had senders and they wouldnt work,not even 1 foot apart and they wouldnt take them back and I bought the xtra warr.like a dumb@#$
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