My3cents.com - DirecTV Inc Complaint - Piss Poor Billing And Customer Service, Customer Service/Billing Practices

DirecTV Inc Complaint

Piss Poor Billing And Customer Service - Customer Service/Billing Practices

4
Helpful Votes

Posted By: direcdummy on 7/11/2008

Location: columbia, SC

First off, never give Direct TV your credit card number. They will make their unauthorized withdrawals against your account for early termination fees. I live in an apartment complex. Direct TV (with their professional installation) installed their dish. Said he knew where and how it needed to be installed.

11 Months later with new management I was told the dish had to be relocated. Well relocation left me with no line of site due to positioning of apartment. So we were forced to cancel service. Not my fault it wasn't installed properly why should I have to pay early termination?

I have talked to at least 20 representatives with no documentation with on going problems. You never get the same rep. So how can they help? I hope with enough bad information someone can step up and shut these half cocked TV pirates off.

Next DirecTV Inc Review >>>

Related Sponsor Links:

Did you find this review helpful? Very Helpful Not Helpful

DirecTV Inc Reviews By Product:

Got something to say? Help other consumers by sharing your experiences on My3cents...

Community Tools:

Read comments (5)

Consumers: Add your 3 cents to this review!

Business Owner? Post your company response!

Write a review on this company

More reviews on this company

Related reviews:

More reviews on DirecTV Inc:

advertise here

User Discussion - Add your 3 cents!

superbowl

(07/11/2008)

"never give Direct TV your credit card number", or bank account info. They will take what ever they want when they want to take it. Were you aware that they slapped a two year contract on your back? DirecTV may have a great TV signal but they are bottom feeders the way they treat people.

Rick_Shaw (07/11/2008)

I don't see it's DTV's fault your apartment mgr. told you you couldn't have a dish there - you should have checked first with them. This one's on you.

tnchuck100

(07/11/2008)

superbowl is dead on! TV service is great! Customer service is at best non-existent. At worst they are deceptive, lying, despicable, low-life, money-grubbing, scum bags! Wait - I think I have said this before.

Rick: The NEW managers did this. Not the original ones.

superbowl

(07/11/2008)

Morning Chuck, maybe I have heard you say that? Can't remember, LOL. I see my shadow is following me again too.

Janes2008 (07/19/2008)

If the original management gave approval of the dish, how is it DTV or the installer's fault that new management doesn't like it and wants it down? The dish was installed properly, but neither you nor DTV could have predicted that the new property management would want it changed. If the new property management is unwilling to work with you, you're going to have to accept the cancellation fee. A copy of your customer agreement was sent to you after the service was activated. They wouldnt be able to offer discounts on programming and equipment if there wasn't some kind of guarantee that you would either keep your service or pay them an early t... more >>

Add your 3 cents!

DirecTV Inc Tools & Resources:

Company Rating:

(1 out of 4 / 2792 votes)

View company contact info

Compare ratings of other companies in this industry

DirecTV Inc Consumer Report Overview

Browse more reviews in category Phone/Cable or subcategory Cable/Satellite/Internet Services

Consumer Marketplace

Businesses: Respond to Consumers | Product Recalls Directory from Google | Consumer News & Recall Info from Yahoo