Woodforest National Bank Complaint - It Doesn't Get Worse Than Woodforest!! - Customer Service
Customer Service - Complaint
GREENVILLE, NORTH CAROLINA -- I opened a new account with WoodForest National Bank after moving to a new state. 26 days later I tried cashing a Massachusetts child support check and they told me there would be a 14 day hold on it! I asked why? They said they only cash government checks directly from "under 30 day old accounts". Well, It IS a government check! I ended up walking to the Walmart Customer Service desk and THEY casked the check for $3.00. They are constantly rude there and NO ONE knows what they are doing. My son sent me a bank order a week after I opened the account and they wouldn't even cash THAT until I insisted they call the bank to verify it. My direct deposits are being canceled and sent to a REAL bank...
I look forward to the day when WoodForest goes under because of their lack of service that drives people away!