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Hardee's Informative - Discrimination And Poor Services At Hardee's In Jacksonville FL - Breakfast Foods
Breakfast Foods
JACKSONVILLE, FLORIDA -- I went to Hardee's for breakfast this morning. I sat in the drive thru with the line not moving until my daughter was going to be late for work and we had to leave (20 minutes, no movement at all of the cars ahead of me). We left and took her to work.
My son and I still wanted biscuits, so we went back. The fact is, they do have the best biscuits in fast food. I went inside because the drive thru was still backed up. I get inside and there are two people in line ahead of me waiting to order. I quickly realize there are 15 other people waiting for food they already ordered. An older couple and an older single person say they've been waiting for thirty minutes. I already gave my order, so now I am waiting too. I wait for 30 minutes while all of these other people wait too; none of the waiting customers have received their food yet. Then a man in line orders and his food is handed to him immediately right there are the cash register while the rest of us keep waiting.
I figure he ordered only one thing and something they had ready? and I keep waiting like the others. More people order and wait. The single older man finally gets his food, he has been waiting 55 minutes for it. Another person comes through and is handed her food immediately, she had three items and one of those items is the same as something on my order that I am waiting for??? I quickly realize all these waiting people are white. The two who got food right away are black. The whole staff in the restaurant is black too, not a white person in it other than waiting customers.
We stand and wait, the older white couple gets their food after waiting 1 hr and 10 minutes. Another black person comes through and gets his food right then, then two more do. And I keep waiting. It is all I can do not to just throw a big screaming fit in protest. Finally, after 1 hr and 27 minutes, yes I timed it, I get my food and leave. There are still roughly 8 whites waiting for food and no blacks. This location does about equal white and black business from looking around at customers, so you can't just explain it by saying more whites eat there. It isn't right for people to discriminate based on color, be it black, white or other. Hardee's should do better than this. Why is their breakfast always so slow? And why do these employees think it is okay to pick and choose who gets their food???
Hardee's on Merrill Rd. Jacksonville FL Don't set foot on their property-- boycott this place. If they don't want to service whites, then don't make them.
My son and I still wanted biscuits, so we went back. The fact is, they do have the best biscuits in fast food. I went inside because the drive thru was still backed up. I get inside and there are two people in line ahead of me waiting to order. I quickly realize there are 15 other people waiting for food they already ordered. An older couple and an older single person say they've been waiting for thirty minutes. I already gave my order, so now I am waiting too. I wait for 30 minutes while all of these other people wait too; none of the waiting customers have received their food yet. Then a man in line orders and his food is handed to him immediately right there are the cash register while the rest of us keep waiting.
I figure he ordered only one thing and something they had ready? and I keep waiting like the others. More people order and wait. The single older man finally gets his food, he has been waiting 55 minutes for it. Another person comes through and is handed her food immediately, she had three items and one of those items is the same as something on my order that I am waiting for??? I quickly realize all these waiting people are white. The two who got food right away are black. The whole staff in the restaurant is black too, not a white person in it other than waiting customers.
We stand and wait, the older white couple gets their food after waiting 1 hr and 10 minutes. Another black person comes through and gets his food right then, then two more do. And I keep waiting. It is all I can do not to just throw a big screaming fit in protest. Finally, after 1 hr and 27 minutes, yes I timed it, I get my food and leave. There are still roughly 8 whites waiting for food and no blacks. This location does about equal white and black business from looking around at customers, so you can't just explain it by saying more whites eat there. It isn't right for people to discriminate based on color, be it black, white or other. Hardee's should do better than this. Why is their breakfast always so slow? And why do these employees think it is okay to pick and choose who gets their food???
Hardee's on Merrill Rd. Jacksonville FL Don't set foot on their property-- boycott this place. If they don't want to service whites, then don't make them.
Comments:
Posted by MissMarple on 2008-11-15:
I would not have waited 20 min, much less nearly an hour and a half.
Personally, I find their biscuits to be way too greasy for me.
Personally, I find their biscuits to be way too greasy for me.
Posted by Nohandle on 2008-11-15:
You waited 1 hour and 27 minutes and a couple waited 1 hour and 10 minutes for a breakfast biscuit? And there was a guy who waited 55 minutes? Oh, I forgot you had already waited 20 minutes in the drive thru and returned to that same location. There are some mighty patient folks there in Jacksonville. Have a nice day and try again tomorrow.
Posted by Principissa on 2008-11-15:
I'm with MissMarple. I would not have lasted 15 minutes. You guys are awfully patient. I've never eaten their food, but my husband has and he said it was nothing to write home about.
Posted by Slimjim on 2008-11-15:
If what you say was true, I would think it would be come obvious to many quickly of the practices of that location. That would bring about hence ether some some serious chanrges against the place or if the whites woke up and stopping waiting over an hour for fast food from Hardees of all places, a damaging loss of business.
Posted by Wally86 on 2008-11-15:
Waiting a hour for fast food man you got patience.
Posted by GenuineNerd on 2008-11-15:
I don't see it as discrimination, since the restaurant serves a racially mixed area, but a case of the restaurant being shorthanded. That Hardee's needs to bring in more staff to cover everything during a busy "rush" period. The fewer staff you have, the longer wait there is for service, and the more customers you eventually lose due to slow service. The manager of that Hardee's needs to put the "help wanted" sign up.
Posted by DebtorBasher on 2008-11-15:
They must have some great food there to wait that long.
Did anyone speak up and ask what was taking so long for their orders? Was anything said at all?
Yes, this should be reported to their corp. office...have them review the security tapes and they should see if there is a clear pattern here or if there was a legit reasoning for it.
Otherwise, go to Denny's, I heard they serve white people first there.
Did anyone speak up and ask what was taking so long for their orders? Was anything said at all?
Yes, this should be reported to their corp. office...have them review the security tapes and they should see if there is a clear pattern here or if there was a legit reasoning for it.
Otherwise, go to Denny's, I heard they serve white people first there.
Posted by Contrary 2 Ordinary on 2008-11-15:
Please return here and tell me that you really didn't wait an hour and a half for your order. PLEASE! Tell me it's not true!
Posted by Ponie on 2008-11-15:
I think this 'complaint' is a platter of bunk, over easy!
DB, your last comment--LOL!
DB, your last comment--LOL!
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