SkullCandy Complaint - Crap product, horrid RMA.... - Hesh "DJ" Headphones
Hesh "DJ" Headphones - Complaint
SALT LAKE CITY, UTAH -- I bought the headphones around October, they had broken (but not beyond easy repair) by the middle of November. The extension cable they give you for whatever reason, broke by the middle of December, and had to be replaced with one from RadioShack. Upon replacement, it was obvious that I was only getting sound from one earphone. At this point, I decided to RMA it. I sent in the RMA request on the 24th of December, 2008. I received an authorization the same day via email. I mailed in the product sometime between Christmas and New Years. I get an email on the 6th of January, 2009 saying that they have received the product and authorized a replacement that will ship from there warehouse in 1-2 weeks. The tone of letter implied that this was common practice, and not the consequence of an unforeseen product shortage.
Now, on the 24th, more the two weeks later, they send me an email saying that it will ship in a few days.