Today,(3/2/4) after receiving their stupid Voicemail calls, I returned a call. I proceeded to tell Miss Jessica Banks that I just discussed this account with Verizon on Saturday. I was informed that NCO no longer had possession of this account. It had been transferred out to another
collection company.
I made payment arrangements directly with Verizon - the original creditor to send the outstanding amount with this months current charges. Account taken care of. NOT!!!
I informed Miss Jessica that I have made payment arrangements directly with my original creditor and that her collection services will no longer be needed. She proceeded to tell me that I don't have the ability to tell them to stop because their contract is not with me but with verizon. And that she wouldn't need to contact me if I weren't being lazy and not paying my bill. At that point I raised my voice and said "alright you need to stop. I am simply contacting you today to notify you that I have made arrangements with the original creditor and that I will not be doing any business with NCO. You need to cease and desist trying to collect this
debt." She said until Verizon contacts them and removes my account from their possession, I can expect to hear from her every day at 4:30. Let me remind you, that just this past saturday, I was informed that NCO was no longer in possession of this account. I told her that I am requesting that she no longer contact me in attempts to collect this debt. She informed me that they weren't not a telemarketor, you can't just ask us to stop. I said I just did. I will be sending you a letter to that fact.
I contacted Verizon and informed them that I will not do business with NCO. If they choose to send my account to anywhere in the world that's fine but they will not receive payment from me through NCO.
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