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Toyota Motor Corporation Complaint - Toyota Financial Services Has Horrible Customer Service - Customer Service

Complaint
Review by cco01 on 2009-03-13
SIMI VALLEY, CALIFORNIA -- Toyota Financial Services is far the worst company I have ever dealt with. I receive harassing phone calls even when I pay on time. Whenever I have to call, they are very rude. I had asked to speak to a manager on several occasions and had the same person return to the phone and refuse to hand over the phone to a supervisor.

I will never buy a Toyota going through TFS again and will not ever advise anyone to either. They are disgraceful!!
Comments:
Posted by Soaring Consumer on 2009-03-13:
Harassing you when you are paying on time is illegal.

Contact your state's office of the Attorney General and the Federal Trade Commission.
Posted by KenPopcorn on 2009-03-13:
I financed my last 3 cars with them, and never had a bit of problem. Of course, I was paid up and never had any occasion to call them, but that's just me.

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