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EHarmony Complaint - Be Careful Giving eHarmony as a Gift! - eHarmony Membership Gift
eHarmony Membership Gift - Complaint
BE CAREFUL giving EHarmony as a gift! Eharmony will screw you later by continuing to charge YOU…the gift-giver! It happened to us….we called them to resolve it – explaining to them that it is illegal to charge OUR card on a continuing basis WITHOUT OUR approval. They have every right to contact the account holder – and attempt to make arrangements for a continuing subscription – but it is purely illegal to allow the gift recipient to authorize OUR card to continue to be charged. And you know what they said? “We have to have the gift recipient’s approval to not charge your card” WHAT????? It is not the gift recipients card! This is criminal, scammy, and illegal.
Thankfully our gift recipient called “for us” to “authorize” the discontinuation of charges on OUR card! Be careful – these people are scammy!
Thankfully our gift recipient called “for us” to “authorize” the discontinuation of charges on OUR card! Be careful – these people are scammy!
Comments:
Posted by madconsumer on 2009-03-18:
you authorized the first charge, so yes, this is legal.
what a gift?? "by the way, you are lonely, here, try to find a date"
what a gift?? "by the way, you are lonely, here, try to find a date"
Posted by Soaring Consumer on 2009-03-18:
"We have to have the gift recipient’s approval to not charge your card" my ***!
Contact the BBB and the Federal Trade Commission about this practice.
Contact the BBB and the Federal Trade Commission about this practice.
Posted by Anna-belle on 2009-03-19:
Did you let your friend use your credit card to pay for her eHarmony subscription? If so, you are therefore bearing all responsibilities for the sale. Didn't you read the site's Terms and Conditions?
The same thing happens when you let friends use your credit card for:
* their car rental. What if they damage the car?
* their newspaper/magazine subscriptions. These companies traditionally autorenew.
* some utility companies. Some of these companies also autorenew. It's in their fine print.
Also, how do you expect eHarmony to contact you to ask your direct permission before it auto-renewed your friend's account? It didn't have your email. Anyway, it is in the fine print that they will autorenew unless the accountholder told them not to. Exactly like a newspaper.
In the future, read the fine print before you let friends use your card. Have a nice day.
The same thing happens when you let friends use your credit card for:
* their car rental. What if they damage the car?
* their newspaper/magazine subscriptions. These companies traditionally autorenew.
* some utility companies. Some of these companies also autorenew. It's in their fine print.
Also, how do you expect eHarmony to contact you to ask your direct permission before it auto-renewed your friend's account? It didn't have your email. Anyway, it is in the fine print that they will autorenew unless the accountholder told them not to. Exactly like a newspaper.
In the future, read the fine print before you let friends use your card. Have a nice day.
Posted by vivakauai on 2009-03-19:
madconsumer: Check your facts pal...I checked with our attorney - it is completely illegal. We called eHarmony when getting the person the gift, and we were plainly told by them that we would be charged ONLY for the initial gift, and we were assured that our card would not be charged any future charges. Further, we did not give our CC to our friend - we called eHarmony - and purchased our friend the gift after being assured by the company that we'd not be charged further. eHarmony does NOT need our FRIENDS approval to not charge OUR card - the legal ownership of the account is our friends...but the legal ownership of our Credit Card is OURS. Common sense would dictate that. As for the "what a gift" comment, she had indicated to us that she really wanted a subscription, but couldnt afford it...so keep your ignorant comments to yourself unless you actually have something intelligent to say, which, judging by your first attempt, is not likely.
Soaring Consumer: Exactly! We did contact those organizations by the way. Thanks.
Anna-belle: See above - NO - we did not let our friend use our credit card to pay for her eHarmony subscription. We called eHarmony originally, and they assured us that we'd only be charged for the original subscription, and that in order for the person to continue the subscription, she'd have to pay for it herself. I didn't read their terms and conditions...I did one better, I called them up personally and spoke to them. We don't "let our friends" use our credit cards. We called up and inquired about how to purchase a ONE TIME gift subscription for our friend.
Soaring Consumer: Exactly! We did contact those organizations by the way. Thanks.
Anna-belle: See above - NO - we did not let our friend use our credit card to pay for her eHarmony subscription. We called eHarmony originally, and they assured us that we'd only be charged for the original subscription, and that in order for the person to continue the subscription, she'd have to pay for it herself. I didn't read their terms and conditions...I did one better, I called them up personally and spoke to them. We don't "let our friends" use our credit cards. We called up and inquired about how to purchase a ONE TIME gift subscription for our friend.
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