[X]
Write ReviewJump to 
13
Helpful
Votes
Votes
Spirit Airlines Complaint - Charged For Unwanted Travel Insurance - Travel Guard
Travel Guard - Complaint
SAN JUAN -- When I made the reservations online for a round trip ticket they charged me for the ticket to my credit card, then they let me know I have to pay 30.00 to take a suit case, which I have to agree, since I already paid for the ticket. They charged me $2.00 I do not know for what, and finally they charge me 12.00 for an insurance I did not want. I found out all this at my bank when I when to the bank to deposit more money to cover for the suitcase charge. Why four different transaction?
Then to remove the insurance charge was a nightmare. I have to get in the internet, and apply for a refund, I don not know yet how long it will take to get the $12.00 back.
Then to remove the insurance charge was a nightmare. I have to get in the internet, and apply for a refund, I don not know yet how long it will take to get the $12.00 back.
Comments:
Posted by littleyaya on 2009-04-09:
This info was probably in the terms and conditions. Of course nobody reads those and then they are always shocked when they see extra fees.
Posted by foxnine on 2009-04-11:
Did you buy coffee or tea onboard? Did you uncheck the box for insurance prior to booking the ticket?
Check your facts before blaming the airline - it's all on their site.
Check your facts before blaming the airline - it's all on their site.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
