I bought my
Dell Dsktop XPS
computer in June, 2007. Everything was fine until Octrober of 2007 when the
hard drive failed.
Tech support was called and made provisions to replace the hard drive and everything was fine. Then in November of 2008 the hard drive failed again. I called
Dell support and they again made provisions to replace the hard drive, which they did.
Then about a month ago(3/2009) I was experiencing problems to the point where I had to reload the Vista operating system to get my computer to boot up. I knew something was wrong but didn't what it was. Then this past week, the hard drive had once again failed. Mind you this will be the fourth (4) hard in this machine that is less than two years old. I asked the tech support people why the hard drives were failing and they had no idea; well I have no idea either but
it seems to me, and other computer literate folks, that there is something wrong (power supply?)with the computer to keeps causing the hard drives to fail. I think that's a reasonable assumption. I've been a long time user of Dell equipment and a manager of a firm that also uses Dell equipment extensively, but after this instance I am having very serious doubts about replacing old equipment with Dell. I am willing to work with Dell to have them replace the computer but so far they are unwilling to it. Am I being unreasonable? Thanks
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