COPY OF E-MAIL SENT TO DELL:

Rest assured I will NEVER purchase another Dell product and will do everything within my power to disuade anyone else from doing so! I should have learned my lesson several years ago when I special ordered a laptop from you that ended up "frying" the motherboard and couldn't get ANY satisfaction.

Truely poor customer service! Then I bought a printer, being persuaded by the salesman that I would be very happy with it and the support had "improved". What a farce! All the information I get basically tells me I will probably just need to get a new printer now because this one "won't reset". NEVER AGAIN!

And no, I don't want anything from you - You've already proven your promises don't hold water and your products are horrible. Just thought you should know. I'm sure you probably don't have the bravado needed to publish this but at least I got it off my chest. Good Day!

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