OMG! I was promised the world by Dell and I bought in 2007 their top of the line lap top worth over $1,650 and it has been a LEMON from hell! It has never worked properly! I was told time and a gain that it would be replaced. The new computer never came and when I call in to complain I get non-English speakers in India or the Philippines! They refuse to connect me to the United States, Canada, Great Britain, Australia, Ireland or New Zealand.

When I ask these corrupt and arrogant reps to repeat something that I truly do not understand, they go off on me and say abusive things. I get treated in a nasty manner and if I wish to speak to a supervisor, I end up holding for 2-3 hours at a time and get hung up on. I ask desperately, "Is there someone who speaks English?" And they say, "I am speaking English!" I then ask if they can speak more slowly and clearly and they get insulted start mumbling in Tagalog or Hindi or Punchabi and place me on hold for hours on end! MY DELL LAPTOP HAS NEVER EVER WORKED! It crashes constantly and I have to spend 100s of hours every month to BEG and PLEAD for help and for Dell employees to be merciful for my cause! As time progresses they get ruder and nastier and now they want to charge me between $49 and 69 per incident as the waranty has worn out! While hte product was in waranty they sweet talked me into believing that a replacement computer was on the way and now they say I should have called in more often (I called over 300 times) when the orignal replacement did not arrive! Dell has an uncanny way of training all their employees to turn any situation around and make it constantly the customer's fault! I recently learned that the founder of Dell, Inc. is a memberr of the CHURCH OF JESUS CHRIST OF LATTER DAY SAINTS aka: "LDS" or Mormons! I have tried to express my disgust with Dell, the most dishonest organization of the world with Mormon neighbors and I have found out that Dell pays "Tithing" or HUGE sums of money to this church / cult in Salt Lake City so they can promote world wide their doctrine of hatred, ignorance and intolerance! Dell needs to be destroyed! It is evil!

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