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United Airlines Complaint - United airlines silver wings plus an elder fraud - silver wings milage plus

silver wings milage plus - Complaint
Review by tobytessa on 2009-05-22
SAN FRANCISCO/OAKLAND, CALIFORNIA -- A couple of years ago I purchased silver wings plus which promised a lifetime membership discount/mileage program for United Airlines senior customers. I received a silver wings card, but every time I flew United I was told their were no discounts and no benefits and in fact most United Agents didn't recognize the card even though the card states it is the property of United Airlines. I believe that the program was an elder abuse fraud and I'm asking my County District Attorney to look into a consumer fraud complaint.
Comments:
Posted by PassingBy on 2009-05-22:
I attempted to view the web site for that program. Can't view it because the site certificate expired Jan 30, 2009.
Posted by Suusan B. on 2009-05-22:
My research reveals that United discontinued this program on July 1, 2007. The fact that this program was discontinued does not constitute "elder abuse fraud" and I seriously doubt that your County District Attorney's office is going to accept this as a "consumer fraud complaint" as the program was discontinued almost two years ago.
Posted by KenPopcorn on 2009-05-22:
I think that a month or so ago, there was a very similar complaint here.
Posted by Tswhite on 2009-11-22:
Susan--you need to do more research. The basic program was discontinued BUT the lifetime members were told they could continue to get senior fares via ual.com. However, every time I check for such fares (in "V" class) ual.com says none are available even though "V" class is listed as available. So, fraud or shoddy business practice?
Posted by pmpctc on 2011-01-17:
It is still in place it is just higher fare which ubder the program was called ZONE fares
Posted by pmpctc on 2011-01-17:
I just called UA and was told they still have the zone fares
Retired Travel Agent. Now you know why it is RETIRED
Posted by dgcpaphd on 2011-02-16:
Can anyone give me information on the "lifetime" Silverwings program? I know that United sometimes allows the "zone" fares but often their web site is down for the Silverwings portion of United.com-

Thanks in advance for an answer.

D
Posted by Fly Guy on 2012-08-21:
A class action suit has just been filed against United on behalf of Silver Wings Lifetime members. Information is available on FlyerTalk here:
http://www.flyertalk.com/forum/united-mileageplus-consolidated/1376987-lifetime-silverwings-members-file-class-action-against-ua.html

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