Dell Computer Corporation Complaint

Robbery - Fraud

1
Helpful Votes
Posted By: Jackie OZ on 5/31/2009

Location: Baltimore

My debit card info was stolen and used to buy many products from Dell. (FRAUD). I "supposedely" had over ten items ordered to a 7/11 gas station in CA when I live in MD. I called Dell and told them what happened and was ran in circles for weeks to the point that I threw my DELL computer out of my second story window (the computer stopped working and was garbage so instead of trying to deal with DELL I said my good-bye's)..

It was a Dell product and needed to be put with the other trash on the block. They didn't care, didn't take any action, said they would investigate, never did, wouldn't refund the money and I had to bring law enforcement into case when all they had to do was STOP the trasactions. Much later A Dell Rep appologized and said the whole thing was TOTALLY mishandled on their part and this was never investigated or looked into furthur by the company. WHAT A JOKE, I BOUGHT TWO DELLS IN MY LIFE AND THOUGHT THEY CARED ABOUT THEIR CLIENTEL, NOPE!!!!!!!!!!

NEVER WILL I BUY A DELL FROM PAKISTAN AGAIN, OR INDIA OR CHINA, USA ONLY... SORRY DELL, MAY YOU ROT IN ----..... IMPORTANT: This review was not detailed enough for many people as my facts were attacked by certain individuals so read the PLEASE READ PEOPLE comment posted 6/1 You cant fight the facts!!! Thanks and may god bless America!!!!!

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    Comment(s) removed: Removed due to moderation clean up/corrections

    Soaring Consumer (05/31/2009)      
    You should definitely notify law enforcement about this. Since you know where the products were delivered to, they could potentially find the guy that stole your debit card information.

    Also, notify your bank and have the stolen card deactivated and replaced so the thief can't make any more fraudulent purchases.

    Comment(s) removed: Please be respectful of other members

    DigitalCommando (05/31/2009)      
    I think this may have been inspired by a few shot glasses of Kaopectate. ....And Slim needs his 4th star.

    superbowl (05/31/2009)      
    Oh', and Slim needs his 4th star!

    Soaring Consumer (05/31/2009)      
    If he is telling the truth in this review he knows what to do now, if he doesn't want to listen so be it.

    KenPopcorn (05/31/2009)      
    wow...you sure hit that nail right on the head, Chuck

    wallyworld (05/31/2009)      
    Congrats on your fourth star Super.

    wallyworld (05/31/2009)      
    Now all addy needs to do is give DB her sixth star, and slim his fourth.

    littleyaya (05/31/2009)      
    Addy needs to give Ben There a star

    superbowl (05/31/2009)      
    Thanks Wally, Slim has his fourth now, it was long overdue. Now I have to be extra nice to the pundits or I will loose it, LOL.

    jktshff1 (05/31/2009)      
    congrats super

    Soaring Consumer (05/31/2009)      
    Congrats Superbowl and Slimjim!

    JohnInSoCal (05/31/2009)      
    All I can say is "not helpful". Thank you, and good bye.

    littleyaya (05/31/2009)      
    John, wanna go grab a drink with me?

    JohnInSoCal (05/31/2009)      
    I'd love to but I have to be up early for work tomorrow morning.


    superbowl (05/31/2009)      
    Thanks guys.

    JohnInSoCal (05/31/2009)      
    Super, I am going to call the FCC, the FTC, and the Attorney General of M3C consumer protection to find out how you and Slim got star #4.

    LOL J/K. Congratulations!

    superbowl (05/31/2009)      
    We filed a dispute and threatened a charge back, LOL. (thanks)

    PepperElf (06/01/2009)      
    wait.... your CC was stolen, you contacted Dell but NOT the police or your bank?

    And the computer you threw from the window?
    What does that have to do with the situation?

    unless the card wasn't actually stolen...

    PepperElf (06/01/2009)      
    I just re-read this and the letter writer said that HE had the items shipped to the 711.

    Most people actually contact the police FIRST and get their card canceled...

    And um, normally when you claim a purchase is fraudulent, it's best not to mention in in the same paragraph that you actually have possession of the items purchased and are requesting a refund...

    O_o

    Jackie OZ (06/01/2009)      
    [snip] I CONTACTED DELL FIRST TO LET THEM KNOW MY ACCOUNT HAD BEEN USED FRAUDULENTLY. THEY DID ABSOLUTELY NOTHING, SO I HAD TO PRESS CHARGES AND PERSUE CASE MYSELF. I WOULD HAVE THOUGHT THE COMPANY WOULD HAVE WANTED TO STOP THE SHIPMENT AND CANCEL ORDER, HOWEVER THEY STILL SENT ALL THE ITEMS KNOWING IT WAS FRAUD.

    [snip - please post questions/comments regarding moderation in our community feedback forum]

    Comment(s) removed: Removed due to moderation clean up/corrections

    Comment(s) removed: Please see our site terms and conditions.

    Jackie OZ (06/01/2009)      
    THIS COUNTRY IS RAPIDLY DETERIORATING AND I THOUGHT A SITE LIKE THIS WOULD HELP, I WAS REALLLLLY REALLLLY WRONG. EMPLOYEES HAVE TAKEN OVER THIS SITE, LIKE IT OR NOT. GO COLLECT YOUR CHECKS!!!

    Slimjim (06/01/2009)      
    Where here is there ANY posts that would be even slightly of the variety a Dell employee would write? Isn't this really between you and your bank anyway? The fraud was committed with your debit card, therefore your bank should be the ones working on this. How exactly would Dell know this is fraud and not a scam you could be running. To throw your computer out the window over this was just flat out silly.

    Jackie OZ (06/01/2009)      
    PLEASE READ PEOPLE!! Yeah jim, it was between me, the bank, police, and DELL. I noticed the charge right away and knew it wasn't mine. I contacted Dell and the merchandise hadn't even shipped yet. However it still arrived at 7/11 12 buisness days later after I clearly stated this was a case of FRAUD. They never stopped the order, or even attempt to help even answer a simple question. They did nothing and I had to communicate via e-mails. To take my money and "BUILD MY DREAM COMPUTER" I can talk to someone who speaks perfect english and is willing to help in ANY way possible. But when I contact them about a fraud case including their comp... more >>

    superbowl (06/01/2009)      
    I would still like to know how Jackie ended up with one of the "stolen" PC's that was delivered to the 7-11? What did Jackie do with the other 9 items delivered to the 7-11?

    Slimjim (06/01/2009)      
    I think she is saying the one she tossed out the window was hers and she already previously had it. To throw it away was a bit irrational to say the least. I still would ask, what is your bank doing about this? To me, it really is up to them to get the charge back from Dell under a stolen identity scenario.

    Jackie OZ (06/01/2009)      
    Sorry, you employees think I have mental problems, you try going to Iraq and leaving your family for over five years and having to come back and deal with ---- like this, all the time Whats happened to our country???. I am mentally STRONG however I am angered about many things. I am not taking it out on anyone, just stating facts and opinion!!! And no not Dell employs, 3cent employs, are you people really serious??

    Jackie OZ (06/01/2009)      
    You can e-mail me or chat one on one and we can find out whats really real!!!!

    Jackie OZ (06/01/2009)      
    Now whats the next batch of insults, please tell me how troubled I am???!!! This 3cents mania is like dr. phil mixed with a goat show on wheels!!! Stay on guard innocent consumers!!

    superbowl (06/01/2009)      
    Sorry Jackie but our only goat roper was banned from the site last year. Non of the rest of us can put claim to being on Dell Hell's or M3C's payroll.

    Jackie OZ (06/01/2009)      
    All you people that attack me for no reason without facts must work together here or are pathetic people without lives that dwell here on this site. ALL the time might I add. If you are not being paid for this effort you people really are lacking!!! WOW enough to be superstar, da da da da, da duh!!!! I wonder why i have no star. I will cry thinking about it!!!

    jktshff1 (06/01/2009)      
    I've said this before. The great thing about this country is the ability for anyone to be what they want to be as long as if they are willing to work for it.
    Downside is, people also have a right to have STUPID written on their fore head and there are way too many of those out there.

    Jackie OZ (06/01/2009)      
    wow jktshh1, you actually made sence for once

    Jackie OZ (06/01/2009)      
    no you dont admit being employed by them, IM NOT STUPID, I KNOW WHAT IS GOING ON, the jokes on me, beleive me i know!!! I finally figured you guys out and this will be BROADCASTED VERY LOUDLY, SORRY

    goduke (06/01/2009)      
    Jackie -- I think what everyone is saying is that if you'll let the card company deal with it, Dell will have to eat the cost of the computer. Wouldn't that fix the problem? If your card was compromised, I'd think that you would want the authorities involved in order to try and track down the thief.

    Good luck with it. Hope it all gets straightened out and that no more damage was done.

    Jackie OZ (06/01/2009)      
    You know I came to this site for some help when there are few out there, I have a good life now and dont care about the money or refund, I CARE ABOUT THE INTEGRITY OF THESE COMPANIES AND HOW THEY TREAT PEOPLE. I fell into another game, now i quit!! LESSON LEARNED THE HARD WAY AGAIN, THANKS for wasting all of our time..

    Jackie OZ (06/01/2009)      
    oh wait you get paid by the hour

    Jackie OZ (06/01/2009)      
    yeah goduke, ,read the full post and you can find out what happened since my original was not up to 3cent standards.

    goduke (06/01/2009)      
    I did read the post, my friend. I also read the 37 other comments. Sorry that Dell didn't jump when you called them. But they didn't. Pretty much everyone here will tell you that Dell's not the company that Michael founded years ago. Deal with your card, and let Dell take the hit since they didn't take the hint when you first contacted them.

    Spittin' venom at me, however, ain't gonna fix much. Hope it makes you feel better.

    Jackie OZ (06/01/2009)      
    GODUKE you call venom "yeah goduke read the full post when clearly you didnt by your original comment. Are you serious too?? THE POST SAYING PLEASE READ posted today 6/1. This is a joke... sad

    Jackie OZ (06/01/2009)      
    And im not your friend and they didnt jump they wouldn't even put me on the phone with a person who speaks english????? THEY ROLLED OVER AND PLAYED DEAD WITH MY FUNDS.. I guess people think its funny

    Jackie OZ (06/01/2009)      
    REALLY PEOPLE I AM A STAND UP COMEDIAN, my problems are your laughs..

    TrainwrecK (06/01/2009)      
    very helpful post !

    Jackie OZ (06/01/2009)      
    and because you know im serious now and know what is really going on with this site you others have kept quiet, I wont forget about you soaring consumer and others, you must be the Sup, soar. Lets play a little game, please respond to my personal message

    Jackie OZ (06/01/2009)      
    I know you are out there watching, lets play

    MissMarple (06/01/2009)      
    Jackie OZ, nobody is laughing at you.



    Jackie OZ (06/01/2009)      
    missmarple you dont see the full picture

    Jackie OZ (06/01/2009)      
    thanks for being the first to respond without insulting, however this game is over but another is just about to start

    MissMarple (06/01/2009)      
    I don't think it's me with the 'full picture' problem. Just sayin'.



    Jackie OZ (06/01/2009)      
    Thanks trainwreck, there are humans out there, I can now sleep tonight knowing this country isn't full of ------, IM BEING DEAD SERIOUS

    Jackie OZ (06/01/2009)      
    i know missmarple whats going on, and you think im not dealing with a full deck, why did you change your name from soaring customer???

    Jackie OZ (06/01/2009)      
    oh yeah overtime

    MissMarple (06/01/2009)      
    Jackie OZ, that is not what I said. I really don't see where anybody was being a comedian or insulted you. No games are being played.

    Your assumption that we are all Dell employees is ridiculous. None of us are.

    Quit acting like you are being attacked.


    Slimjim (06/01/2009)      
    "however this game is over but another is just about to start"
    Well that doesn't sound promising. (under yellow alert)
    You do have me laughing a bit now Jackie. The likelihood of pro-poster Soaring Consumer getting reamed by a complainant here, is about the same odds of it snowing in Tampa FL. It's almost like kicking your own kitten.


    DebtorBasher (06/01/2009)      
    Ok knock it off Jackie Oooze...MissMarple isn't bothering you. And NO, you are not dealing with a full deck...your deck seems to only have the joker! You need to stop jumping on everyone who comes on this thread. So, you had a bad day...SO WHAT? Are you that special that you have to try and blame everyone around you for the problems you're causing yourself? I'm not talking about your issue with Dell...I'm talking about your comments. You accuse people of being on here day and night, yet you're right here to respond everytime they posts something? I think you should throw the computer you're using to post on here out out the window like you cl... more >>

    Jackie OZ (06/01/2009)      
    debtorbasher, im only jumping on your employees, dont take it personal miss 5 star LETS STEP IT UP HUH

    DebtorBasher (06/01/2009)      
    That's DebtorBasher with a capital "D" and a capital "B"!

    And, "Your Highness" will do.

    Jackie OZ (06/01/2009)      
    I NEVER CALLED ANY OF YOU DELL EMPLOYEES, YOU KNOW WHO YOU WORK FOR AND SO DO I..

    TrainwrecK (06/01/2009)      
    kaite couric can see New Jersey from her house

    Jackie OZ (06/01/2009)      
    CAPITOL S U P E R V I S O R???

    DebtorBasher (06/01/2009)      
    Whatever floats your boat.

    MissMarple (06/01/2009)      
    Yes, I do know who I work for...myself.



    littleyaya (06/01/2009)      
    I don't work for anybody

    Jackie OZ (06/01/2009)      
    C'MON DEBT, THE LONGER WE GO THE FURTHER I GET... YOU WILL KNOW WHY

    DebtorBasher (06/01/2009)      
    I work for myself too.

    Jackie OZ (06/01/2009)      
    HAHAHA LOL, GAMEZ UP

    DebtorBasher (06/01/2009)      
    "The longer we go, the further I get"...LOL

    littleyaya (06/01/2009)      
    Basher, you need an assistant?

    Jackie OZ (06/01/2009)      
    LITTLEYAYA IM NOT TALKING TO YOU UNLESS............. OH

    MissMarple (06/01/2009)      
    Alright Jackie..what exactly is your goal here? To start arguments, or complain about Dell?



    Jackie OZ (06/01/2009)      
    CAN I HAVE A JOB SO I CAN GET STARS TOO

    littleyaya (06/01/2009)      
    Jackie, I'm here for the entertainment you're providing

    DebtorBasher (06/01/2009)      
    Come on over YaYa...we'll watch "Men In Uniform".

    Jackie OZ (06/01/2009)      
    I WAS COMPLAINING ABOUT DELL UNTIL THE EMPLOYS TOOK OVER

    littleyaya (06/01/2009)      
    Sounds good Basher.

    DebtorBasher (06/01/2009)      
    YaYa...that's what brought me here too.

    superbowl (06/01/2009)      
    Sure you do L'yaya, you work for DELL along with everyone else.

    Jackie OZ (06/01/2009)      
    NO YOUR WATCHING BROKEBACK MT. I CAN SEE YOU

    Slimjim (06/01/2009)      
    AHHHHHH! That's (s)upervisor (b)asher!

    littleyaya (06/01/2009)      
    Oh I do? Am I on the payroll?

    DebtorBasher (06/01/2009)      
    I have a feeling this review will end up on the Complaints Board site...LOL...before tonight is over.

    Jackie OZ (06/01/2009)      
    I TOLD YOU IM A STAND UP COMEDIAN, WHY DO I GET TO ALL OF YOU, SMILE


    littleyaya (06/01/2009)      
    Heath Ledger is hot

    Jackie OZ (06/01/2009)      
    GOOD TELL YOUR BOSS

    DebtorBasher (06/01/2009)      
    Now Slim...don't make me take that 4th star away from you!

    DebtorBasher (06/01/2009)      
    If you're a stand up comedian...then why were you upset thinking people were laughing at you?

    Jackie OZ (06/01/2009)      
    Jessica Simpson is brilliant

    superbowl (06/01/2009)      
    Ms. Jackie, do you happen to be realted to a guy named George Biccey?

    TrainwrecK (06/01/2009)      
    Jessica Simpson should STFU and pose nude already...No one cares about her music...

    littleyaya (06/01/2009)      
    I'm not surprised someone with your intelligence thinks Jessica Simpson is brilliant.

    littleyaya (06/01/2009)      
    Steve!!!!

    Jackie OZ (06/01/2009)      
    Im not upset, you people are hilarious, and pretty smart, any humans want to talk about dell or something that matters besides ME, oh wait im in the spotlight, and the scam is and will be BROADCAST, BEWARE

    Jackie OZ (06/01/2009)      
    come on steve, i thought you were different???? LOL

    TrainwrecK (06/01/2009)      
    I am...I hate all things Pop and country and JS falls into both categories

    Slimjim (06/01/2009)      
    You wish debtor, but you're not the boss of me...as I don't work for Dell. *kapow!*

    Jackie OZ (06/01/2009)      
    Alright, all you employees i will be defenseless for the next two days because I have a life. Any regular consumers out there reading this im not being rude to you, just these employs I WILL EXPOSE, HAHAHA have a great night PEEPS and GO MAGIC WHAT!!!!!! ABN 4 LIFE.....

    DebtorBasher (06/01/2009)      
    That's Debtor with a capital "D"...

    MissMarple (06/01/2009)      
    Go magic what? Mmmmmmmmmkay.


    Jackie OZ (06/01/2009)      
    YOU PEOPLE ARE STILL TALKING ABOUT WORKING FOR DELL...... LOL God bless AMERICA, land of the FREE and home of the TRILL!!!

    Jackie OZ (06/01/2009)      
    ORLANDO MAGIC Jess

    DebtorBasher (06/01/2009)      
    You have a life and you're gonna live it in only two days? Doesn't sound like much of a life to me...but enjoy anyway.

    superbowl (06/01/2009)      
    The Lakers will put the Magic away in six games.

    DebtorBasher (06/01/2009)      
    OHHHHH! We're gonna be 'exposed'...wooo hooo! No clothes needed!

    MissMarple (06/01/2009)      
    Super, I thought for sure that had something to do with Dell.



    TrainwrecK (06/01/2009)      
    what's ABN?

    littleyaya (06/01/2009)      
    I never wear clothes DB

    Jackie OZ (06/01/2009)      
    No ding dong, I will be defenseless against all these fakes and phony claims for two day, i want the non employees to know. I have been trying to defend myself but I am fighting another way now, Ill be back to defend myself later. And I wont forget what has happened here and people will know!!!! I AM HEARD WHEREVER I GO... LOL GOODNIGHT PEOPLE

    superbowl (06/01/2009)      
    L'yaya, can I come over?

    LOL, this thread has 107 comments on it.

    MissMarple (06/01/2009)      
    Which member here is named ding dong?


    old fart (06/01/2009)      
    jackie... see ya later.... MUCH later...

    Slimjim (06/01/2009)      
    that would be me MissMarple. I guess I misunderstood and just caught the last part when there was a call for exposing.

    littleyaya (06/01/2009)      
    Yes super you can come over. Bring an alcoholic beverage to share

    Disaster Worker (06/01/2009)      
    Just read Jackie OZ's other rant on this site. I think this misguided soul needs some anger management (plus spelling and grammar) classes.

    No, I don't work for Dell or My3Cents either.

    MissMarple (06/01/2009)      
    Slimjim, I hope you don't mind that I continue to call you Slimjim. I would never get used to your 'new' name.



    littleyaya (06/01/2009)      
    I wish I got paid to work for this site

    DebtorBasher (06/01/2009)      
    Jackie Oooze...if you're gonna call me, "Ding Dong"...that's Ding Dong with a capital "D" and a capital "D".
    I bet you work for Avon, don't you Jackie?

    PepperElf (06/01/2009)      
    anger management is good.

    When I was on my last deployment my account also encountered fraudulent use. I dealt only with the bank and had the account number changed and contested the charges.


    What I didn't do was piddle around with the companies that had processed the charges.


    Nor did I throw a computer out of the window in a fit of anger

    PepperElf (06/01/2009)      
    wait... i work for dell now?

    when did that happen?



    and ... is it evil that i'm amused by the progression of insanity?
    maybe i should go make some popcorn...

    DebtorBasher (06/01/2009)      
    Ahhhhhhhhhhh...that popcorn is smelling really good Pepper...mind if I join you?

    DebtorBasher (06/01/2009)      
    Pepper...thank you for your service!

    PepperElf (06/02/2009)      
    *hands DebtorBasher a bowl of popcorn*

    >:)


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