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Best Western Hotels International, Inc. Complaint - Never Use Your Credit Card - Unwarranted Charges To My Account
Unwarranted Charges To My Account - Complaint
CANAL WINCHESTER, OHIO -- I stayed in a Best Western in Ohio, Canal Winchester to be specific, I informed them that I would be staying on a weekly basis. On my second day, my credit card was charged for an entire month. I complained and the money was put back in, then the next day they did the same. This tied up my credit card account for two days, and my wife had to miss two days of work to try and straighten it out. We only talked to the manager when I went to the hotel office to complain. I checked out and a week later was charged for an entire week that I was not there. Still trying to recoup that money to my account. The manager was not helpful at all. The girl at the desk was a dream though. Her name was *****. She was the best thing at that hotel.
The kind of money I am talking about is 1550. and 1397. Plus the 253. for the last week. So you can see where it would put a kink in your finances staying there.
The kind of money I am talking about is 1550. and 1397. Plus the 253. for the last week. So you can see where it would put a kink in your finances staying there.
Comments:
Posted by dan gordon on 2009-06-16:
sounds like you were using a debit not a credit card. All hotels have warnings re: using debit cards as they are going to 'charge' the expected expenses.
Posted by Soaring Consumer on 2009-06-16:
Dispute the fraudulent charge for the extra week with your credit card company.
Posted by PepperElf on 2009-06-16:
expected... an entire month of stay time?
I would suggest contacting the bank and having the card changed out immediately. that way they can't charge you again on that number
I would suggest contacting the bank and having the card changed out immediately. that way they can't charge you again on that number
Posted by MRM on 2009-06-16:
I use an online bank feature where it generates pseudo credit card numbers. The card number can only be used one time and if someone tries to use the pseudo card number, it will be denied. Its awesome!
Posted by lttlntty on 2009-06-16:
I was using a debit. And I am aware of charges being made. But I think a 1550 dollar charge and then a 1397. dollar charge the following day is a little much. I am in the process of disputing these charges with my credit card. I just wanted everyone to be aware that these things happen. I have stayed at numerous hotels and never had this happen before. I love the information on the pseudo number, I think I will try that, or just use cash. Thanks for the feedback. And yes PepperElf, I will be staying for work for around two months, but I was supposed to be paying by the week. It was noted in my paperwork for my room.
Posted by PepperElf on 2009-06-16:
ah... i was thinking you had a stay of like one or two days and they went and charged you a whole month
good luck on getting that fixed :)
good luck on getting that fixed :)
Posted by sweber25 on 2009-07-10:
You were charged for the week because you didn't check out until the end of the week? Why did they charge you?
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