Evercom Complaint - Evercom is a scam! - Inmate calling

Inmate calling - Complaint

Review by shellyv on 2009-06-16

Ok, I've heard many bad complaints regarding this company but I turned a blind eye and had to deal with the consequences myself. I recently opened up an Evercom account and was given the following information: You can receive four 15 minute phone call from an inmate for $25. Well, after agreeing to this, an employee transferred me over to prompt me on purchasing this over the phone. First off, there is no $25 option, the minimum is $50 plus a $6.95 credit card fee. Unfortunately, I fell for this and after receiving only two 15 minute calls from my friend, I was sent a message from Evercom saying that I needed to add more money to my account. I then called the company and they said I had only $9 left on my account. In other words, it cost me $48 for two 15 minute calls. When I tried to dispute what they had offered me, they said their was nothing I could do. So, to anyone out there even thinking of purchasing this prepaid card, beware!! It is a scam! It is 3 times cheaper for them to call collect to your home phone! This company should be shut down! And yes, I intend on filing many complaints so this doesn't happen to others.