HSA Home Warranty Complaint - HSA Home Warranty Will Not Cover Anything And Does Not Care About Their Customers Suffering Without Appliances - Home Warranty On The Purchase Of A Home

Home Warranty On The Purchase Of A Home - Complaint

Review by atish25 on 2009-07-09

Do not buy a house with a HSA home warranty, they will not cover anything and have horrible customer service. I have no air conditioning and my wife is 8 months pregnant and they will not cover the air conditioning, which they stated they covered in the contract, because it was not normal wear and tear. It is in the same shape when I bought the house. I am a young first time home buyer and it was hard enough to save for the down payment on a house but felt good thinking the appliances were covered so we would not have any large appliance financial burdens. They won't tell you what they will or will not cover until a tech comes out, not professional, doesn't tell you anything and if they do it is a lie, takes your 50 dollar deductible and the warranty company then does not cover it. We not only have had to replace the shower due to leaking behind the walls, which they said we caused, yeah I go digging behind my shower walls. And now 3000 dollars for a new air conditioner. And 100 dollars for the two deductibles. I thought buying a house with a warranty I would be free of large financial problems but less than a year in the house and 4000 dollars later the home warranty still won't cover items they say they cover.

HSA home warranty sucks and is the worst company I have ever dealt with in my life. I will call every real estate agent I can find and tell them what happened.