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Hotwire, Inc Complaint - Bait and Switch - Hotel accomodation in Boston
Hotel accomodation in Boston - Complaint
I booked a hotel for a family trip to Fenway Park in Boston for last weekend using Hotwire. After doing some research and wanting to stay in a hotel in Copley Square, I input all of the information into Hotwire with my request and selected a "blind" hotel at a rate I was comfortable with that I believed would be in afore mentioned area. After my order was placed, I was given the Best Western Roundhouse...being new to traveling in Boston, I just assumed we were going to be in or right near Copley Square. BUT, when we arrived we were EXTREMELY disappointed to find ourselves in a less than family friendly area and NOT within walking distance to Fenway. Think twice before booking with the Hotwire service. I know I won't book with them again.
Comments:
Posted by Ben There on 2009-07-27:
Hotwire gives you a map of the area, and the hotel will fall into that map. If you are not familiar with the location then you probably should get your hotel in more traditional methods.
Posted by PassingBy on 2009-07-27:
Not a bait & switch because you were not offered a specific hotel then switched to something else. That's the chance you took with selecting a 'blind' hotel through Hotwire. At the time that Best Western was probably the only one available via the 'blind' search on Hotwire. For now on do some research then call hotels for their best rates.
Posted by dan gordon on 2009-07-27:
better bidding.com would have given you a hotel list. There are different sites that would have helped you get a better idea of which hotel you were getting.
Posted by KenPopcorn on 2009-07-27:
I've never been in that hotel, but I always thought it looked really cool. I don't know ages of your family, but you really weren't that far from the Fenway, as the crow flies it's maybe a 20 minute walk. You were also only a couple of blocks from the Green Line, so you could have taken a subway right to the Fenway stop.
As for not being family friendly, the area between you and the Fenway is 2/3 Boston Medical Center, and 1/3 Christian Science Mother Church, certainly not bad for an afternoon walk. By the waym the tour of the Mother Church is a really good take, and would have broken up the walk to Fenway.
As for not being family friendly, the area between you and the Fenway is 2/3 Boston Medical Center, and 1/3 Christian Science Mother Church, certainly not bad for an afternoon walk. By the waym the tour of the Mother Church is a really good take, and would have broken up the walk to Fenway.
Posted by PassingBy on 2009-07-27:
The OP was correct when stating the property is not in a 'family friendly' area. According to TripAdvisor reviews posted there is a homeless shelter nearby which leads to many panhandlers. The parking may be free but it's not secured and unlit at night. It rated 65 out of 75 for the Boston area.
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