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Rooms Today/American Signature Furniture Complaint - Fake Leather - Sectional
Sectional - Complaint
MONTGOMERYVILLE, PENNSYLVANIA -- I purchased a beautiful leather cappuccino colored sectional from rooms today along with a 7 year warranty and less than 11/2 year my sofa is PEELING (literally peeling like a banana)I didn't know that this could even happen. I had a tech come out to inspect and he said there is a defect in the leather(No Surprise) after that we received a letter stating that we waited to long to report it.
Buyer's Beware my sales representative said that if I purchased a extended warranty everything is covered. No matter what happens! If this is true then shouldn't a defect be covered??
Buyer's Beware my sales representative said that if I purchased a extended warranty everything is covered. No matter what happens! If this is true then shouldn't a defect be covered??
Comments:
Posted by CSD on 2009-08-29:
You said its fake leather. Who determined this?
Posted by Skye on 2009-08-29:
What the heck is the 7 year warranty for?? You waited too long?? I guess they expected you to report after 8 years, when the warranty was expired.
Take photo's and take them to small claims court.
Take photo's and take them to small claims court.
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